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31 customer success associate jobs at 18 companies in Berkeley, CA

1mo
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Customer Success Associate
Toronto or San Francisco
HybridFull Time
Accord
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
Vitally, Thena, Hubspot, Gong, Linear
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2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
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2mo
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Customer Success Associate
Palo Alto or Menlo Park
$60k-$70k/yr OnsiteFull Time
Mathnasium of Burlingame
Mathnasium of Burlingame: Math-only learning center providing K-12 tutoring services.
0+ YOELeadership-track role focused on student success; training provided; strong communication and organization required.
CRM, Office suite, Email, Enrollment software
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2w
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Customer Success Associate
San Jose, California, United States
$70k-$90k/yr OnsiteFull Time
WeBox
WeBox: Intelligent marketplace for personalized corporate group meal delivery.
0+ YOEBachelor's degree, 0–2 years experience, strong communication, attention to detail, Excel/Google Sheets skills, ability to manage priorities and work cross-functionally.
Microsoft Excel, Google Sheets
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1d
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Associate Customer Success Manager
San Francisco or Denver or Nashville or Santiago or United States or Chile
$88k-$103k/yr OnsiteFull Time
Checkr
Checkr: AI-powered platform for background checks and identity verification.
0+ YOERequires 0–2 years in client-facing, customer success, or account support work, strong communication, attention to detail, follow-through, and comfort with Salesforce, Google Workspace, and Slack.
Salesforce, Google Workspace, Slack
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2mo
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Customer Success Engineer - West (California)
San Francisco or Phoenix or Los Angeles
$140k-$160k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree (or equivalent) required; 12 years experience with strong project management; 3+ years hands-on data and cloud tech; proficiency in SQL and Python; technical customer-facing experience; 25–50% travel.
Cyera Platform, SQL, Python, APIs, web services, DLP, DSPM, CSPM, SIEM, IAM
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2mo
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Associate Technical Success Manager - US/LATAM
San Francisco or Buenos Aires or Bogota or San Jose or Brasilia
RemoteFull Time
Qdrant
Qdrant: Open-source vector search engine for AI retrieval and infrastructure.
3+ YOE3+ years in a customer-facing technical delivery role; manage multi-stakeholder projects; understand ML lifecycle, data pipelines, and search/retrieval systems; able to translate blockers to business impact.
Kubernetes, Cloud (AWS GCP Azure), Elasticsearch, Solr, Pinecone, Milvus, Qdrant
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1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
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1d
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Associate Manager, Premier Support (Customer Experience)
New York City or San Francisco or United States or Canada or United Kingdom
$100k-$132k/yr HybridFull Time
Ramp
Ramp: Financial operations platform for corporate cards and spend management.
4+ YOE2+ MgmtRequires 2+ years managing people and 4+ years in customer-facing support, technical account management, or customer success with enterprise B2B accounts; strong analytics, communication, change leadership, and AI workflow experience.
NetSuite, Workday, Sage Intacct, APIs, AI
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8h
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Associate Community Manager
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
Alumni Ventures
Alumni Ventures: Provides individual investors access to diversified venture capital funds.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpot, Salesforce
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1w
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Engagement Associate, San Francisco
San Francisco, California, United States
$112k-$132k/yr OnsiteFull Time
Legora: AI workspace for legal document research and drafting.
1+ YOE1-3 years in consulting, customer success, account management or related; experience with enterprise client adoption, strong communication, project management, and data comfort; proactive and client-facing.
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1w
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Wellness Associate - Marin Y
San Rafael, California, United States
$20-$24/hr OnsitePart Time
YMCA of Greater San Francisco
YMCA of Greater San Francisco: Provides community services including childcare, fitness, and youth development.
0.5+ YOEHigh school diploma or equivalent, 6+ months customer service, knowledge of health/fitness, availability for early mornings/evenings/weekends, ability to lift 50 lbs, and successful background screening.
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1mo
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Retail Sales Associate
Sunnyvale, California, United States
$20-$24/hr OnsitePart Time
Road Runner Sports
Road Runner Sports: Retailer of athletic footwear and apparel for active lifestyles.
Experienced retail sales associate preferred; customer service and sales skills; ability to meet sales goals; successful completion of background check required after offer.
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2w
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Client Strategy Associate
Napa, California, United States
$65k-$80k/yr RemoteFull Time
Endsight
Endsight: Managed IT and cybersecurity services for small businesses.
3+ YOE3–5 years in client success/account coordination or service delivery, CRM/PSA experience, strong organization, communication, data and workflow-management skills.
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22h
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Solution Advisor Associate - SAP Academy for Customer Success - Taiwan (Hybrid)
Taipei or San Ramon
HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOERequires 2–3 years of professional experience, technical and business process knowledge, customer-facing skills, AI fundamentals, business acumen, problem-solving, project management, communication, and English proficiency.
SAP, ERP, AI, Cloud
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2d
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Preqin Client Experience, Associate
San Francisco or New York City
$100k-$132k/yr HybridFull Time
BlackRock
BlackRockNYSE: BLK: Provides investment management and financial technology services globally.
3+ YOERequires 3+ years in client success, client experience, or client-facing finance, SaaS, or technology roles, with relationship-building, initiative, collaboration, and solutions-oriented skills.
Preqin, eFront, Aladdin
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2d
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Tax Associate
Campbell, California, United States
$18-$24/hr OnsiteSeasonal, Full Time
H&R Block
H&R Block: A tax preparation and financial services helping clients manage their tax needs.
High school diploma/GED, customer service experience, communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
Copilot, ChatGPT
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5d
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Associate Account Manager - FIME Market
Paris or Seattle or Madrid or London or Berlin or San Francisco or New York City or Sydney or Mexico City
OnsiteFull Time
Aircall
Aircall: Cloud-based customer communications and call center platform.
Fluent French and English required; Italian is a plus. Requires SaaS account management, customer success, or renewal experience, revenue target achievement, consultative sales, prospecting, negotiation, and analytical forecasting skills.
AI, SMS, WhatsApp
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2w
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Strategic AI Associate, Office of the CGO
New York City or San Francisco
$110k-$130k/yr HybridFull Time
Instalily
Instalily: Building autonomous AI agents for complex enterprise workflows.
3+ YOE3+ years in customer success, account management, consulting, growth, or operations; client-facing experience, analytical and communication skills, AI familiarity, and hybrid availability.
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