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26 customer success specialist jobs at 15 companies in Berkeley, CA

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Senior Customer Success Specialist - San Francisco
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Perfect Venue
Perfect Venue: Sells software for managing private events and catering.
4+ YOERequires 4+ years in customer success or account management, strong written and verbal communication, video call and product demo skills, and excellent organization and attention to detail.
AI, chat, email
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1mo
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Onsite Customer Success Specialist
San Jose, California, United States
$20-$25/hr OnsiteFull Time, Contract
Think Academy US
Think Academy USNYSE: TAL: Provides K-12 online and in-person mathematics education services.
Fluency in Mandarin and proficiency in English; customer service/education support experience preferred; strong communication, problem-solving, organization, and tech skills; weekend availability prioritized.
WeChat
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1mo
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Customer Success Specialist - AMER West
San Francisco, California, United States
HybridFull Time
Bright Data
Bright Data: Provides automated web data collection and proxy infrastructure platforms.
2+ YOE2+ years in customer success/account management or related customer-facing B2B SaaS role; strong communication, ability to manage many small accounts, prioritize, and work independently in a fast global environment.
Salesforce
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2d
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Senior Customer Success Specialist (German and Turkish speaking)
Dublin or San Francisco or Denver or Austin or Australia or India or Mexico or Turkey
HybridFull Time
Udemy
UdemyNASDAQ: UDMY: Global marketplace for online courses and professional training.
1+ YOEFluent German and Turkish; 1+ year in customer success, account management, sales, or customer-facing work; analytical problem-solving, CRM proficiency, communication, organization, and data-driven judgment.
Salesforce, Gainsight, Zendesk
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2mo
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MAINFRAME CUSTOMER SUCCESS SPECIALIST | BMC Software Careers
Detroit or Houston or San Francisco or New York City or Washington or United States
$115k-$191k/yr RemoteFull Time
BMC Software
BMC Software: Provides enterprise software for IT management and automation.
10+ YOE10+ years mainframe (z/OS) expertise, experience with BMC/competitor mainframe tools and DB2, strong consulting and executive-level customer management, bilingual English/Spanish, BS in CS or equivalent experience, cross-functional alignment skills.
z/OS, DB2
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1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
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3mo
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Customer Success & Operations Specialist - Asset Hub
Los Angeles or New York City or San Francisco
$90k-$165k/yr HybridFull Time
SimpleClosure
SimpleClosure: Automated platform for legal and financial business dissolution.
5+ YOE5+ years in SaaS/Startup sales/CS/ops or MBA with 3+ years; CRM experience; independent, proactive; strong communication; cross-functional collaboration; Bachelor’s in business/marketing.
HubSpot, Salesforce, CRM
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1w
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Customer Experience Specialist - California
San Carlos, California, United States
$30-$34/hr OnsiteFull Time
Pacific Rubber & Packing
Pacific Rubber & Packing: Manufacturer and distributor of industrial seals and gaskets.
3+ YOERequires 3–5 years of customer service, order management, or customer success experience, Microsoft Office and ERP proficiency, strong communication, independent judgment, and ability to manage multiple priorities.
Microsoft Office, ERP
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2mo
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Customer Training & Adoption Specialist(SaaS)
United States or British Columbia or Ontario or San Francisco
$105k-$124k/yr RemoteFull Time
Swiftly
Swiftly: Provides a transit data platform for public transportation agencies.
3+ YOE3+ years in customer training/L&D/customer success, instructional design, change management, in-person and virtual training for SaaS, comfortable with GTFS/AVL concepts and AI tools, travel 8–14 times/year.
GTFS, AVL, AI tools, E-Verify
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1mo
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Solution Advisor Specialist - SAP Academy for Customer Success- Palo Alto (Hybrid)
Palo Alto, California, United States
$92k-$206k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2–3 years professional experience in technical or business processes, customer-facing skills, AI fundamentals knowledge, strong problem-solving and business acumen, and English proficiency.
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4w
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Client Onboarding Specialist
Chicago or Royal Oak or New York City or San Francisco
$47k-$67k/yr HybridFull Time
SpotOn
SpotOn: Provides point-of-sale and business management software for restaurants.
2+ YOE2+ years customer success experience, bachelor\u0002s degree required, executive communication, project management, Salesforce familiarity, strong analytical and stakeholder coordination skills.
Salesforce
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3w
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Accounts Payable Specialist
Miami or Tampa or Orlando or New York City or Oakland or Costa Mesa or Los Angeles
$65k-$70k/yr HybridFull Time
Everflow
Everflow: SaaS platform for managing and scaling partner marketing programs.
3+ YOE3+ years digital advertising experience, BA/BS preferred, strong analytical and product sense, familiarity with payment processing, experience with project management/customer success tools, excellent English.
Everflow Pay, Tipalti, Veem
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2mo
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Implementation Specialist
New York City or San Francisco
$100k-$150k/yr HybridFull Time
Foresight
Foresight: AI-driven data infrastructure for private market investment firms.
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.
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3w
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Sr. Growth Marketing Specialist - Upsell & Expansion
Sunnyvale, California, United States
$125k-$144k/yr HybridFull Time
Illumio
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
4+ YOE4+ years in growth/lifecycle/expansion or customer marketing; SaaS/cybersecurity experience preferred; strong data and experimentation skills; experience partnering with sales and customer success.
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3mo
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AI Solutions Specalist
San Francisco or Pittsburgh
HybridFull Time
Zensors
Zensors: AI-powered spatial intelligence platform for physical environments.
3+ YOE3+ years in technical consulting or customer success; Bachelor’s degree; AI-native mindset; strong problem-solving and communication.
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3mo
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AI Solutions Specalist
San Francisco, California, United States
OnsiteFull Time
Zensors
Zensors: AI platform that turns existing cameras into intelligent sensors.
3+ YOE3+ years in technical consulting, implementation, or customer success; experience with physical AI, robotics, IoT, or smart hardware; bachelor's degree; strong communication and problem-solving.
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