77 customer success associate jobs at 27 companies in Florida
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Customer Success Associate
Jacksonville, Florida, United States
OnsiteFull Time
Mac Papers and Packaging: Southeastern U.S. distributor of paper, packaging, envelopes, wide-format products, and facility supplies serving businesses and institutions.
3+ YOEHigh school diploma/GED, 3+ years in customer service/inside sales/customer success, experience with ERP/CRM and intermediate Microsoft Office, strong communication and multitasking skills.
ERP, CRM, Ez Mac Connect, Bill Trust, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
SubBase: Construction procurement software platform for subcontractors, self-performing general contractors, suppliers, and project teams.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
ProfitSolv: B2B SaaS provider of billing, payments, and practice-management software for legal, accounting, and other professional-services firms.
Customer relationship experience, strong communication and professionalism, customer service process knowledge, CRM or database experience preferred, and strong time management and follow-up skills.
United States or Gainesville or Florida or North America or United States or Gainesville
$75k-$105k/yrRemoteFull Time
Feathr: Nonprofit marketing SaaS platform helping associations, nonprofits, and arts organizations run advertising, email, fundraising, and analytics campaigns.
3+ YOERequires 3+ years in customer success or B2B SaaS account management and 2+ years developing, managing, or planning digital marketing campaigns. Nonprofit or association experience preferred.
Qualifacts: Private healthcare software providing AI-powered EHR and data solutions to behavioral health and human-services organizations.
5+ YOEAssociate degree (BA preferred) and 5+ years customer success/consulting experience in behavioral health or healthcare technology; strong EHR, workflow, project management, communication, and stakeholder skills; travel 30–50%.
CareLogic, Credible, InSync, Microsoft Office, AI assistants
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
2+ YOEPrefer bachelor's degree and ~2 years client success or healthcare/PBM experience; strong written/verbal communication, Excel and Office/Google Workspace familiarity, organizational and analytical skills.
Microsoft Excel, Microsoft Office, Google Workspace
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
2+ YOE2+ years working with enterprise customers in technical adoption, customer success, or account expansion; technical and sales orientation; familiarity with observability, cloud platforms, Kubernetes, SRE, coding, and technical roadmaps.
Cherre: Real estate data intelligence platform serving institutional investors, commercial operators, and real asset owners.
2+ YOERecognized qualification in business administration, project management, or related field; 2-4 years of project coordination or management experience; familiarity with agile methodologies, project software, and Microsoft Office.
Monday.com, JIRA, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Intercom, API
Houston or Philadelphia or Milwaukee or Dallas or Tampa or New York City or Seattle or Irvine or Chicago
$84k-$127k/yrHybridFull Time
Baker Tilly: Leading advisory, tax, and assurance firm.
3+ YOEBachelor's degree and 3+ years' related experience; experience in technology or management consulting or customer success; NetSuite and Salesforce experience; strong communication, analytical and stakeholder management skills.
Southeastern Grocers: Regional grocery retailer operating Winn-Dixie and Harveys supermarkets.
At least 18 years old with customer service, communication, basic computer, integrity, and reliability skills; authorization to work in the United States and successful drug and background checks.
Fresco y Más: Hispanic-focused grocery retail chain operating in Florida.
High school diploma or equivalent, age 18+, ability to read/write/speak English, successful background/drug screening, customer service and front-end equipment proficiency preferred.
Prime Vacations: Florida Gulf Coast vacation-rental manager serving owners and guests across homes, condos, hotels, restaurants, and marinas.
2+ YOEAssociate degree or 2–4 years equivalent experience, 3 years customer service experience, Microsoft Office skills, strong communication, reasoning, and math skills, and flexible evening, weekend, and on-call availability.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Restaurant City: Commercial foodservice equipment dealer serving restaurants, caterers, food trucks, bakeries, and home kitchens.
Customer service, accurate payment and order entry, basic POS computer skills, attention to detail, ability to follow safety rules, age 18+, and successful criminal background check.
Knighted Ventures: Private California third-party proposition-player provider serving cardrooms with gaming operations and trained gaming associates.
0+ YOEEntry-level role requiring professionalism, customer service orientation, basic math, teamwork, flexible availability, age 18+, and successful background and credit checks. Paid training provided.
1+ YOERequires 1+ year in HVAC, customer service, warehousing, distribution, retail, or counter sales; sales and customer service success; Microsoft Office knowledge; HVAC knowledge preferred.
White Cap: Leading North American distributor for professional contractors.
Customer service success preferred; sales order software experience, preferably Oracle; construction and industrial product knowledge; Spanish proficiency preferred.
Value Pawn & Jewelry: -owned U.S. pawn-shop brand providing pawn loans, buying customer items, and selling pre-owned merchandise.
High school diploma or GED, customer service, cashier, or retail experience, strong communication skills, multitasking ability, and successful background check and drug test.