42 customer success engineer jobs at 32 companies in Cotati, CA
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Customer Success Engineer
San Francisco or New York City
$86k-$142k/yrHybridFull Time
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
San Francisco or Culver City or Dallas or Los Angeles
HybridFull Time
Altruist: Provides a digital custodian and portfolio management platform for advisors.
5+ YOE5+ years software engineering with production experience; strong product instincts; experience with LLMs, agent frameworks, Python, APIs, webhooks, Salesforce; customer-focused and data-driven.
LanceDB: Vector database for multimodal AI search and retrieval.
10+ YOE10+ years in post-sales engineering or similar, experience with distributed databases, Rust and Python proficiency, Kubernetes and cloud (AWS/GCP/Azure) experience, excellent communication and troubleshooting skills.
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
Firecrawl: Converts websites into clean structured data for AI.
3+ YOE3+ years in customer-facing technical roles, API/devtools experience, ability to build integrations/POCs, grow accounts, diagnose technical issues, strong communication and customer instincts.
Productboard: Software for managing product strategy and customer-driven roadmaps.
1+ YOEExperience in customer success/implementation in B2B SaaS, managing a portfolio across activation to renewal, 1–2 years hands-on AI experience, familiarity with product management methods and enterprise tools, strong communication and consultative skills.
North America or San Francisco or New York City or London
RemoteFull Time
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
Indianapolis or Palo Alto or Chicago or Seattle or Dallas or Irvine or Denver or Atlanta or Austin or San Francisco
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success/SaaS experience; strong consulting, communication, and stakeholder management skills; experience with Sales Cloud and Service Cloud; AI agent literacy and prompt engineering basics; Salesforce certifications preferred.
Sales Cloud, Service Cloud, Journey Builder, Commerce Promotions, Einstein, Service Console, AI agents
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
BackOps AI: AI-powered platform automating logistics and supply chain workflows
5+ YOE5+ years in customer-facing roles, strong communication and organizational skills, commercially minded, experience working cross-functionally with product/engineering, familiarity with logistics or SaaS a plus.
Keysight TechnologiesNew York Stock Exchange: KEYS: Manufactures hardware and software for electronic test and measurement.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; proficiency with EDA tools (ADS, SystemVue, etc.), troubleshooting, Python, strong communication, and U.S. person status.
Keysight TechnologiesNYSE: KEYS: Provides electronic design, test, and simulation software and hardware.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; background in RF/microwave, RFIC, high-speed digital or EDA support; proficiency with ADS/SystemVue/EM simulation; Python experience; strong communication.
ADS, SystemVue, EM simulation, GoldenGate, Genesys, IC-CAP, MBP, MQA, Python
A2MAC1: Provides automotive benchmarking data and technical vehicle analysis.
5+ YOEBachelor’s in engineering/CS/data field required; 5+ years in automotive engineering, program management, or technical customer-facing roles; ability to influence stakeholders and use benchmarking and cost analysis to drive retention and expansion.
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years in technical customer-facing roles, experience with healthcare or life-sciences customers, scientific/clinical background preferred, deep knowledge of OpenAI products/APIs/SDKs, experience in regulated environments, and familiarity with Python or JavaScript.