122 customer success manager jobs at 84 companies in Aptos, CA
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yrOnsiteFull Time
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
Bodhium Labs: Applied AI lab building predictive tools for AI search visibility.
5+ YOERequires customer success or consultative sales expertise, executive relationship building, account growth, analytical and storytelling skills, product collaboration, and 5–8 years in technology or consulting preferred.
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5–10 years in customer success, operations, lifecycle marketing, or product adoption; SaaS adoption and retention success; digital CS program experience; and customer journey, health score, automation, and platform expertise.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
WeBox: Intelligent marketplace for personalized corporate group meal delivery.
3+ YOEBachelor's degree,3+ years customer success/account management,proven upsell/retention track record,CRM and Excel/Sheets proficiency,strong communication and relationship-building skills.
HubSpot, Salesforce, Microsoft Excel, Google Sheets
Volta: Building and operating GPU-dense infrastructure for AI factories.
Experience in customer success or account management in technical B2B/infrastructure, strong relationship-building and communication, engage technical and business stakeholders, data-informed account management, organized and self-directed.
GC AI: AI-powered legal platform for in-house legal teams.
3+ YOE3+ years in B2B SaaS customer success owning onboarding, adoption, renewals, and expansion; strong presentation, stakeholder management, data-driven renewal skills, and comfort with technical products in startup settings.
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
MintMCP: Enterprise gateway for secure, governed AI agent infrastructure.
Experience owning customer relationships end to end, driving technical rollouts, retention and expansion, building customer-success processes, and communicating with technical stakeholders.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
WorkBoard: Enterprise strategy execution and OKR management software.
5+ YOE5+ years experience overall with 3 years in customer success/program management/consulting; experience with SaaS, change management, executive advising, and program execution.
Sully.ai: Autonomous AI agents for hospital operations and clinical workflows.
4+ YOE4+ years in client-facing roles with executive stakeholders, metrics-driven, experience in high-growth B2B startups preferred, willingness to travel up to 20%, strong communication and stakeholder management.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
Overjet: AI platform for dental diagnostics and practice management.
5+ YOE5+ years in customer success in SAAS or similar product; renewals experience; excellent communication; Bachelor’s degree or extensive experience; experience in management consulting; interest in AI, insurance, dentistry, and technology; strong work ethic in a high-growth startup.