67 customer success manager jobs at 45 companies in Bunnlevel, NC
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Customer Success Manager
Cary, North Carolina, United States
HybridFull Time
Klipboard: Integrated ERP software for distributive and automotive trades.
Proven customer success or account management experience, ability to manage multiple customers, strong commercial awareness, data-driven insight, excellent communication, and comfort with CRM and Microsoft Office.
Tantalus SystemsTSX: GRID: Provides smart grid technology and data analytics for utilities.
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
3+ YOE3+ years in customer success or client-facing technical roles, degree in agronomy/turf/engineering or equivalent, experience with Odoo/GitLab, valid driver's license, frequent domestic travel, excellent English communication.
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yrOnsiteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Relay: Provides cloud-connected smart communication devices for frontline workers.
8+ YOE3+ Mgmt8+ years in account management/customer success/sales in SaaS or hardware, 3+ years managing CSMs, experience with enterprise/mid-market accounts, strong cross-functional leadership, executive communication, and willingness to travel ~25%.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and executive communication skills, project management, agile practices, and willingness to travel.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York
$79k-$131k/yrOnsiteFull Time
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
5+ YOE5+ years in customer success or account management with enterprise accounts; experience with AI/SaaS, strong communication, consultative selling, cross-functional influence, and CRM tool experience.
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years in multinational account management with technology/SaaS; cybersecurity/DNS experience preferred; proven retention and expansion success; strong negotiation, analytical, and multitasking skills; available to travel for events.
United States or Memphis or Raleigh or Durham or Nashville or California or Connecticut or Illinois or Massachusetts or Nevada or New York or New Jersey or Ohio or Oregon or Pennsylvania or Washington or Maryland
RemoteFull Time
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOE3+ years customer-facing software experience, US work authorization without sponsorship, strong communication and strategic thinking, ability to use product as a super-user and provide feedback to product and engineering.
Raleigh or Illinois or Maryland or New York or North Carolina or Ohio or Virginia or District of Columbia
$79k-$131k/yrHybridFull Time
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
5+ YOE5+ years in customer success or account management managing enterprise/strategic accounts; experience with AI/SaaS products, CRM tools; strong communication, presentation, consultative and cross-functional skills.
TARGAN: Developing automated systems for animal health and protein production.
Experience with capital equipment and poultry hatcheries, strong communication, analytical, organizational, and interpersonal skills, plus English fluency. Bachelor's degree in business, engineering, or related field preferred.
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
8+ YOEBachelor’s degree and 8+ years of B2B or B2C relationship management experience; banking or banking software experience required, strategic account management preferred, and fluent English required.
Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
VeradigmOTC Markets: MDRX: Develops software and data analytics solutions for healthcare.
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
5+ YOE5+ years in customer-facing relationship roles, 1+ year with container orchestration, Kubernetes and cloud-native knowledge (GCP, AWS, Azure), strong communication and project management skills.
Agentforce, Agentforce Service Agent, Agentforce SDR, Einstein Conversation Insights, Einstein Conversation Mining, Einstein Analytics, Service Intelligence, Revenue Intelligence, Revenue Cloud CPQ, Marketing Cloud, Data Cloud, Tableau, Slack, Sales Cloud, Service Cloud, Field Service, Experience Cloud
3E: Provides software and advisory services for renewable energy assets.
2+ YOE2+ years customer-facing experience, bachelor’s in a technical field or equivalent, familiarity with SaaS platforms, strong project management, analytical and communication skills, US work authorization required.
CaptivateIQ: Automates sales commission calculations and incentive compensation management.
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.