30 customer success manager jobs at 25 companies in Smithsburg, MD
1mo
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Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Experienced technical customer-facing professional with customer lifecycle and success best practices, strong communication, problem-solving, and ability to engage with technical stakeholders; familiarity with networking concepts and Windows/Linux environments preferred.
Windows, Ubuntu, RHEL, Syslog
18h
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Customer Success Manager (Channel Partners)
Reston or United States
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years of SaaS or ERP experience, preferably in sales, implementation, or support; customer success, renewals, escalation management, coaching, communication, and executive account management skills.
3w
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Customer Success Manager
Reston or United States
$100k-$115k/yr RemoteFull Time
5+ YOECSM with customer ownership, account management, project coordination, strong business acumen, IT and cybersecurity knowledge; 5+ years CSM experience preferred; certifications such as A+, Security+, Network+, AZ-900, CISM, CCNA preferred.
2mo
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Customer Success Manager
York, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
G-Suite, Shipfusion portal
2mo
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Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
17h
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Senior Manager, Customer Success
Massachusetts or Columbia
$109k-$145k/yr RemoteFull Time
10+ YOE7+ MgmtBA/BS and 10+ years in sales, sales management, or account management, preferably SaaS; 7+ years leading teams; CRM and Microsoft Office proficiency; leadership, communication, and customer relationship skills required.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM systems, SalesForce.com, NetSuite, SaaS
1mo
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Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Customer-facing CSM role requiring experience in technical customer support, strong communication, problem-solving, and ability to drive customer adoption, retention, and expansion of cybersecurity solutions.
Windows, Linux, Ubuntu, RHEL, Syslog, DNS, NTP, HTTPS, SSL, TCP/IP, Ethernet, proxy, firewall
2mo
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Senior Customer Success Manager, Medicine Supply Map
Rockville, Maryland, United States
$127k-$157k/yr OnsiteFull Time
3+ YOEBachelor’s degree, 3+ years in customer success/account management or post-sale roles (SaaS, data analytics, or supply chain preferred); experience managing strategic accounts, driving adoption, retention, expansion; strong relationship, communication, and problem-solving skills.
Medicine Supply Map (MSM)
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's degree or 7–10 years' experience in ophthalmology/clinical research, customer success experience, eClinical/digital health familiarity, strong communication and stakeholder management, Salesforce/CRM experience preferred.
Acuvera Suite, Salesforce
1w
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Customer Success Manager (MD, Columbia)
Columbia, Maryland, United States
$50k/yr FieldFull Time
Customer service experience preferred, with strong written and verbal communication, training, problem-solving, and time-management skills. Requires Microsoft Office Suite and Outlook proficiency, driver's license, transportation, and ability to lift 50–75 pounds.
Microsoft Office Suite, Microsoft Outlook
2mo
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Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
Washington or Herndon or McLean
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; MuleSoft Anypoint Platform experience and MuleSoft certifications; strong consulting, communication, and stakeholder management skills; familiarity with AI agents and prompt engineering basics.
MuleSoft Anypoint Platform, Runtime Manager, API Manager, Exchange, Design Center, Journey Builder, Commerce Promotions, Salesforce, Agentforce
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
21h
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Vice President, Customer Success
Reston, Virginia, United States
HybridFull Time
12+ YOE4+ Mgmt12+ years in enterprise software Customer Success, Account Management, or related disciplines, including 4+ years at VP level; proven NDR, GRR, renewal, team-building, and executive customer relationship experience.
2mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
3mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
23h
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Senior Manager, Customer Success Systems
North Bethesda or Chicago or New York or Atlanta or Austin or Fort Lauderdale
$86k-$134k/yr RemoteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3 years of related experience, training-team management, instructional design, adult learning, facilitation, communication, and project management skills.
2w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
1w
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Customer Experience Manager, Federal - Splunk (Remote)
Reston, Virginia, United States
$174k-$224k/yr RemoteFull Time
5+ YOEBachelor's with 12 years, master's with 8 years, PhD with 5 years, or equivalent experience; 5+ years in software, subscription services, and IT/security; active Top Secret clearance; customer success and enterprise technology experience.
Splunk, Cisco, AI, automation, business intelligence
1d
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Technical Success Account Manager, Google Cloud Consulting
Atlanta or Austin or Reston
$174k-$252k/yr OnsiteFull Time
10+ YOEBachelor’s degree or equivalent practical experience, 10 years in customer-facing technical roles, cloud computing and enterprise architecture expertise, executive presentations, and cloud operations support.
Google Cloud Platform (GCP)
1mo
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Sr. FP&A Manager, Customer Success
Reston, Virginia, United States
HybridFull Time
8+ YOE8+ years FP&A or business finance experience in a global SaaS environment; strong cross-functional partnership and senior leadership influence; expert financial modeling; experience with Anaplan; excellent communication and analytical skills.
Anaplan
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