218 customer success manager jobs at 116 companies in Washington
1w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
1mo
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Customer Success Manager
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
HubSpot, Salesforce, ChurnZero, GainSight, APIs
1d
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Customer Success Manager
Oregon or Washington or California or United States or United Kingdom or Asia or Europe or North America
RemoteFull Time
3+ YOERequires 3+ years in enterprise software or telecommunications and 3+ years in account management or customer success, plus technical, consultative selling, communication, and revenue-retention skills.
Microsoft, Microsoft Teams, SFDC
1w
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
2mo
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
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Sr. Customer Success Manager
Utah or Colorado or Nevada or California or Washington or Oregon or Arizona
$104k-$183k/yr RemoteFull Time
6+ YOERequires 6+ years in customer success management with enterprise accounts, a bachelor's degree, strong business acumen, executive communication, cross-functional collaboration, and CRM/customer success platform proficiency.
CRM systems, customer success platforms, Zoom
3w
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
1mo
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Customer Success Manager (Informatica)
Indianapolis or Chicago or Atlanta or Seattle
$99k-$186k/yr HybridFull Time
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
Agentblazer, Salesforce
2d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
1mo
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Growth Customer Success Manager
Seattle or United States
$125k-$150k/yr RemoteFull Time
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
1w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
4w
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Strategic Customer Success Manager
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yr RemoteFull Time
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
Salesforce, Salesloft
3w
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Enterprise Customer Success Senior Manager (SaaS Customer Success)
Seattle, Washington, United States
$140k-$165k/yr OnsiteFull Time
10+ YOEBachelor's degree,10+ years customer-facing experience in customer success/account management/consulting with enterprise customers; ability to travel as needed; strong executive presence and data-driven skills.
3d
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Senior Customer Success Manager
Austin or Texas or Wisconsin or Illinois or South Dakota or Colorado or Washington or Idaho or California
$130k-$160k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or enterprise technology roles, 3+ years supporting complex enterprise customers, Salesforce DevOps and CI/CD expertise, Git knowledge, and technical stakeholder experience.
Salesforce, Git, CI/CD, DORA metrics
1mo
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Customer Success Manager, Enterprise
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yr HybridFull Time
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
3w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
2d
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Customer Success Account Manager
Irving or Charlotte or Fargo or Redmond
$86k-$170k/yr RemoteFull Time
2+ YOEBachelor's degree in business, sociology, psychology, computer science, or related field plus 2+ years in customer success, solution delivery, consulting, or portfolio management; equivalent experience accepted.
Microsoft Azure, Microsoft 365, AWS, Google Cloud
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