32 customer success operations manager jobs at 28 companies in Chicago Loop, IL
1mo
Save
Mark Applied
Hide
Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
APIs, SQL, BigQuery, Datadog, Looker Studio
2mo
Save
Mark Applied
Hide
Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
2mo
Save
Mark Applied
Hide
Customer Success Manager (Enterprise)
Chicago or United States or Ireland or India or United Kingdom
RemoteFull Time
5+ YOE5+ years in customer success/account management for SaaS enterprise customers, proven retention/expansion outcomes, strong executive communication and stakeholder management, ability to operate independently in a fast-paced environment.
PRM, APIs
1mo
Save
Mark Applied
Hide
Customer Success Manager, Fraud & Disputes
Chicago or Atlanta
OnsiteFull Time
5+ YOE5+ years enterprise relationship management with 2+ years in payments fraud/risk or disputes; domain expertise in fraud prevention and chargeback management; product fluency with fraud tools; strong communication and operational rigor.
Stripe Radar
1mo
Save
Mark Applied
Hide
Customer Success Manager - Catering (Chicago, IL)
Chicago, Illinois, United States
$95k-$115k/yr OnsiteFull Time
5+ YOE5+ years in maintenance-driven, asset-intensive operations; experience managing SLA-based contracts; strong data analysis and stakeholder communication; comfortable in fast-paced operational environments; ability to travel up to 25%.
2w
Save
Mark Applied
Hide
Customer Success Manager, SMB
Boston or Tempe or Chicago or United States or Colorado or Illinois or New York City or Los Angeles or San Francisco
$26-$38/hr HybridFull Time
2+ YOERequires 2+ years in client-facing sales, outbound sales, business operations, or account management; experience owning accounts, meeting targets, using Salesforce or similar CRM, and working with Google Sheets or Microsoft Excel.
Salesforce, Google Sheets, Microsoft Excel, Covey
2mo
Save
Mark Applied
Hide
Vice President, Customer Success
United States or Chicago
$160k-$175k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading customer success or related teams in SaaS/technology, strong people leadership, operational execution, analytical skills, bachelor\u0000s degree required (advanced preferred), technical aptitude, travel up to 5%.
Udemy Business, CRM, WellRight Wellness Platform
2mo
Save
Mark Applied
Hide
Senior Customer Success Specialist - Financial Audit
Coppell or Riverwoods or Kennesaw or Wichita
$71k-$125k/yr HybridFull Time
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
CCH, Salesforce, Certinia
1mo
Save
Mark Applied
Hide
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
4d
Save
Mark Applied
Hide
Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1mo
Save
Mark Applied
Hide
Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
3d
Save
Mark Applied
Hide
Renewals Operations Analyst
Chicago, Illinois, United States
$63k-$70k/yr OnsiteFull Time
1+ YOEAt least 1 year in sales, account management, deal desk, or customer success, preferably in SaaS; strong contract, analytical, negotiation, communication, and data integrity skills. Bachelor's degree preferred.
1w
Save
Mark Applied
Hide
VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
5d
Save
Mark Applied
Hide
Associate Community Manager
Boston or Manchester or New York City or Chicago or Menlo Park or London or Tokyo
$65k-$75k/yr OnsiteFull Time
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
HubSpot, Salesforce
3d
Save
Mark Applied
Hide
Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1w
Save
Mark Applied
Hide
General Manager (GM), Client Services, Wal-Mart
New York City or Chicago
$164k-$300k/yr HybridFull Time
15+ YOERequires 15+ years in client services, account management, customer success, media operations, consulting, or related leadership; advertising or enterprise technology expertise; team leadership; executive communication; and product partnership experience.
Salesforce
1w
Save
Mark Applied
Hide
Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
1w
Save
Mark Applied
Hide
Store Manager - Dog Grooming Salon
Buffalo Grove or Illinois
$26-$28/hr OnsiteFull Time
2+ MgmtRequires 2+ years of customer-facing management or supervisory experience, sales and upselling success, team leadership, scheduling, workforce management, KPI use, and strong communication and problem-solving skills.
1w
Save
Mark Applied
Hide
Revenue Intelligence Manager - Spend Management
Irving or Chicago or Centennial
$69k-$116k/yr OnsiteFull Time
2+ YOERelevant degree preferred; 2+ years of experience supporting account planning, sales or revenue operations, customer success, commercial enablement, or related functions, with strong analytical and communication skills.
CRM, Microsoft Office, AI-enabled tools
5d
Save
Mark Applied
Hide
Solutions Consultant
Chicago, Illinois, United States
$125k-$150k/yr OnsiteFull Time
5+ YOERequires 5–10 years in product, customer success, or platform operations, software adoption experience, relationship management, wealth technology platform experience, and proficiency with Excel and PowerPoint.
Microsoft Excel, Microsoft PowerPoint, Claude, ChatGPT, WealthScape, Schwab Advisor Center, CRM
Explore Jobs