526 customer support manager jobs at 280 companies in Chicago Loop, IL
2d
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Customer Support Manager
Chicago or Texas or Indiana or Illinois
$65k-$75k/yr OnsiteFull Time
3+ YOEBachelor's degree or 3+ years in field engineering, customer service, customer support, sales support, or account management; analytical, communication, modeling, presentation, and project skills required.
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
2w
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
1mo
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
2w
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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FSQA Customer Support Manager
Aurora, Illinois, United States
$98k-$146k/yr OnsiteFull Time
OSI Group: Global food processing providing concept-to-table solutions.
5+ YOE5+ years in the food industry; strong analytical and communication skills; SAP QM experience; MS Office proficiency; travel up to 30%; BA/BS preferred; sensory evaluation desired.
SAP, Microsoft Office
1mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
2d
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Customer Support Specialist (Pet Insurance) - Hybrid Position
Downers Grove, Illinois, United States
$45k/yr HybridFull Time
5+ YOERequires 5+ years of customer service experience, 2+ years of insurance experience, strong communication and problem-solving skills, and the ability to manage difficult interactions in a high-volume environment.
6d
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2d
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
6d
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
2mo
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Customer Operations Manager
Kenosha, Wisconsin, United States
$95k-$105k/yr HybridFull Time
Bachelor's degree in Business or equivalent experience; proven leadership in customer support/account management; strong order management and cross-functional coordination skills; ERP/CRM and Microsoft Office proficiency; analytical and process-improvement experience.
ERP, CRM, Microsoft Office Suite
2mo
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Store Support
Elgin, Illinois, United States
$16-$18/hr OnsiteFull Time
Perform non-sales store support including order fulfillment, lot/customer assistance, administrative tasks, cash management, vendor interaction, attention to detail, and time management.
1mo
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Service Support
Aurora, Illinois, United States
OnsiteFull Time
Manage customer service requests, schedule repairs and deliveries, process service orders and parts, support in-store customers, adhere to HIPAA/HQAA, perform inventory checks, and use computer systems for order entry. High school diploma and customer service/administrative experience required.
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