HiringCafe
Join our community

55 customer success program manager jobs at 40 companies in Berkeley, CA

2mo
Save
Mark Applied
Hide
Senior Customer Success Manager
Chicago or San Francisco
HybridFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
10+ YOE10+ years customer success in SaaS; Bachelor's degree; strong communication; program management skills; travel about 20%.
CRM, Microsoft Office, PowerPoint, Adobe Experience Cloud
Job PostingView all
1mo
Save
Mark Applied
Hide
Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
Assort Health
Assort Health: Automating healthcare call centers with specialty-specific AI agents.
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager (US Remote)
San Francisco or United States or Israel
RemoteFull Time
Upwind Security
Upwind Security: Provides a runtime-first cloud security platform for infrastructure protection.
3+ YOE3+ years in customer success or account management in SaaS/cybersecurity, strong cloud security knowledge, executive communication, stakeholder management, driving adoption, and cross-functional program leadership.
Upwind, Cloud-Native Application Protection Platform (CNAPP), eBPF
Job PostingView all
3w
Save
Mark Applied
Hide
Scaled Success Program Manager
San Francisco or Boston
$125k-$250k/yr HybridFull Time
CodeRabbit
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
5+ YOE5+ years in Customer Success/Developer Relations/Technical Account Management at a SaaS or developer tools company; strong technical foundation (CI/CD, GitHub, GitLab); familiarity with AI tools; data-driven with excellent communication skills.
CI/CD, GitHub, GitLab
Job PostingView all
2mo
Save
Mark Applied
Hide
Director, Customer Success
Palo Alto, California, United States
RemoteFull Time
Espresa
Espresa: Global platform for managing lifestyle spending accounts and wellbeing.
Leadership of Customer Success, strategic planning, product collaboration, platform fluency, and team development.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
Magnitude
Magnitude: Autonomous AI platform for enterprise third-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Programs Manager
New York City or San Francisco
$260k/yr OnsiteFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6-8+ years in Customer Success with digital, scaled, or programmatic CS; track record of measurable outcomes; experience shipping lifecycle programs; fluency with AI in workflows; hands-on live 1:many engagements; strong data instincts; API-first literacy.
SQL, APIs, LLMs, AI-native tooling, Scripting
Job PostingView all
1mo
Save
Mark Applied
Hide
Strategic Customer Success Manager
San Francisco or United States
$224k-$287k/yr HybridFull Time
Retool
Retool: Software platform for building custom internal business applications.
5+ YOE5+ years in customer success or strategic account management at B2B SaaS, enterprise account expansion experience, whitespace analysis, exec relationship building, product demo and program leadership skills.
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
Job PostingView all
2w
Save
Mark Applied
Hide
Manager, Scaled Customer Success
San Francisco or New York City or United States
$147k-$234k/yr HybridFull Time
Ramp
Ramp: Financial operations platform for corporate cards and spend management.
4+ YOE2+ Mgmt4+ years in consulting, CS ops, revenue/ops, or strategy in high-growth B2B SaaS; 2+ years people management; proven experience building scalable programs; strong analytics and cross-functional leadership.
Job PostingView all
2mo
Save
Mark Applied
Hide
Program Manager
San Francisco, California, United States
$80k-$105k/yr RemoteFull Time
Eat Real
Eat Real: Nonprofit improving school nutrition and public food policy.
4+ YOE4+ years of foodservice operations/management; experience in customer success or program management; strong project management; bachelor’s degree preferred.
Asana, Slack, Google Workspace, CRM, Client portals
Job PostingView all
2w
Save
Mark Applied
Hide
Customer Success Enablement Manager
Toronto or San Francisco or New York City or London or France
$110k-$145k/yr HybridFull Time
Pigment
Pigment: AI-powered business planning and performance management platform.
3+ YOE3+ years in customer success/enablement or related GTM roles; experience designing and delivering enablement programs; strong facilitation, content-building, and program management skills; experience with Salesforce, Gong, and AI writing tools.
Gong, LetterAI, Salesforce
Job PostingView all
2mo
Save
Mark Applied
Hide
Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
Perplexity
Perplexity: AI-powered search engine providing conversational answers with citations.
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
Juicebox
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
Job PostingView all
2mo
Save
Mark Applied
Hide
Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
Job PostingView all
1w
Save
Mark Applied
Hide
Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
Branch
Branch: Platform providing deep linking and attribution for mobile applications.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Manager (permanent position) - SAP Academy for Customer Success - Italy (Hybrid) (Milano, IT, 20124)
Milano or San Ramon
€40k-€70k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2–3 years customer-facing experience; ability to deliver strategic guidance, resolve escalations, drive customer retention and upsells; strong business acumen, English proficiency, understanding of AI fundamentals; willing to complete academy program.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
Lumafield
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
Job PostingView all
2w
Save
Mark Applied
Hide
Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
Job PostingView all
1mo
Save
Mark Applied
Hide
Deployment Success Manager
Redwood City, California, United States
OnsiteFull Time
Dyna Robotics
Dyna Robotics: Develops general-purpose robots powered by proprietary embodied AI models.
2+ YOE2–5+ years in deployments and customer-facing operations; strong on-site execution; cross-functional coordination.
Job PostingView all

Explore Jobs

Expand Your Job Search