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797 customer experience specialist jobs at 338 companies in Berkeley, CA

1w
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Customer Experience Specialist
Peru or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires 2+ years in fintech or financial services customer support, fluent professional English, CRM experience, technical fluency, investigative judgment, and availability for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets, Microsoft Excel
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1mo
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Customer Experience Specialist
San Francisco or Irvine or Seattle or New York City
$80k-$105k/yr OnsiteFull Time
Twitch
TwitchNASDAQ: AMZN: Operates a global live streaming platform for interactive content.
1+ YOE1-2 years customer/technical support or content moderation experience; strong written/verbal communication; proficiency with Salesforce, JIRA, G Suite, GitHub, Slack; familiarity with data analysis or AI-assisted workflows.
Salesforce, JIRA, G Suite, GitHub, Slack, broadcasting software, Data analysis tools, AI tooling
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1mo
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Customer Experience Specialist
Seattle or New York or Irvine or San Francisco
$66k-$115k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOE1+ years customer or technical support experience; proficiency with Microsoft Office/Excel, Salesforce, JIRA, G Suite, GitHub, and Slack; excellent written/verbal communication, critical thinking, and familiarity with data/AI-assisted tools.
Microsoft Office, Microsoft Excel, Salesforce, JIRA, G Suite, GitHub, Slack, broadcasting software
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2d
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Customer Experience Specialist - California
San Carlos, California, United States
$30-$34/hr OnsiteFull Time
Pacific Rubber & Packing
Pacific Rubber & Packing: Manufacturer and distributor of industrial seals and gaskets.
3+ YOERequires 3–5 years of customer service, order management, or customer success experience, Microsoft Office and ERP proficiency, strong communication, independent judgment, and ability to manage multiple priorities.
Microsoft Office, ERP
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1w
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Customer Experience Specialist
Fairfield, California, United States
$25/hr OnsiteFull Time
Balfour Beatty Communities
Balfour Beatty CommunitiesLondon Stock Exchange: BBY: Real estate managing and developing residential communities.
1+ YOEHigh school diploma or GED, at least one year of customer service experience, strong interpersonal and communication skills, Microsoft Office experience, and a valid driver's license with a safe driving record.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
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3d
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Customer Experience Specialist, Home Lending
Columbus or Austin or San Francisco or New York City
$23-$31/hr HybridFull Time
Upstart
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
1+ YOERequires 1–2 years of customer service, call center, or borrower support experience; strong communication, escalation handling, multitasking across systems, and availability for standard hours and occasional weekends.
Salesforce, Vesta
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1d
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Customer Experience Specialist (Sales Associate) - San Francisco
San Francisco, California, United States
$21-$25/hr OnsiteFull Time
The RealReal
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
1+ YOERequires 1+ year of retail experience in a customer- or business-facing role, flexible availability, problem-solving, organization, time management, and ability to work in a fast-paced environment.
Google Suite, Salesforce, Mac iOS
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3mo
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Resident Experience Specialist
Milpitas, California, United States
$26-$27/hr OnsiteFull Time
Lyon Living
Lyon Living: Develops and manages premium multifamily residential communities.
Customer-service oriented; strong communication, organization, networking; experience with Adobe Creative Suite, WordPress, MS Office; full-time role in Milpitas, CA.
Adobe Creative Suite, Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, Picture Manager
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2mo
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Patient Experience Specialist
San Francisco, California, United States
$80k-$100k/yr HybridFull Time
Probably Genetic
Probably Genetic: Provides genetic testing and diagnostic software for rare diseases.
Provide multi-channel patient support with a patient-first mindset, strong written/verbal communication, experience with support platforms (Zendesk), case documentation, and cross-functional escalation skills.
Zendesk, Claude, OpenAI Codex, Twilio, HubSpot, Iterable
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4w
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Client Experience Specialist
Fremont, California, United States
$63k-$76k/yr HybridFull Time
Personalis
PersonalisNASDAQ: PSNL: Provides genomic sequencing and diagnostic testing for cancer management.
0+ YOE0-3 years patient/physician-facing experience, strong communication and organizational skills, familiarity with clinical workflows, and prior use of Salesforce/Service Cloud, LIMS, and G Suite preferred.
Salesforce/Service Cloud, LIMS, G Suite
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3w
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Guest Experience Specialist
Cupertino or San Jose or Milpitas or Campbell or Santa Clara or Sunnyvale
$24/hr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
High school diploma or GED; no prior related experience required; ability to stand/walk for extended periods, lift and move objects up to 25 pounds, follow policies and maintain professional appearance.
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2mo
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Customer Enablement Specialist
Warsaw or Los Angeles or Austin or New York City or San Francisco or London or Manila
zł144k-zł172k/yr HybridFull Time
CreatorIQ
CreatorIQ: Software for managing and measuring enterprise influencer marketing campaigns.
1+ YOE1+ years in customer enablement, training, implementation, or CS in SaaS; experience delivering live customer training; strong written communication and documentation skills; organized and execution-focused; familiarity with LMS and knowledge base platforms is a plus.
CreatorIQ, LMS, Meta, Snapchat, TikTok, YouTube, LinkedIn, Instagram
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1w
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Customer Service Specialist
San Francisco, California, United States
$26/hr OnsiteFull Time
CVR Associates
CVR Associates: Provides program management and consulting for affordable housing agencies.
1+ YOEHigh school diploma or GED and at least one year of customer service or related experience. High-volume inbound call center experience required; college or equivalent experience preferred.
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3d
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Reevo
Reevo: AI-native revenue operating system for go-to-market teams.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
Pylon, Zendesk, Intercom, Salesforce, HubSpot
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2w
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Customer Engagement Specialist
Fairfield, California, United States
$22-$27/hr OnsiteFull Time
BradyPLUS
BradyPLUS: Distributes cleaning, foodservice, and industrial packaging supplies nationwide.
2+ YOE2+ years customer service/sales support experience; proficiency with Salesforce and Microsoft Office (Word, Excel, PowerPoint); strong verbal/written communication, attention to detail, and multitasking.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP
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2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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2mo
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Customer Support Specialist
San Mateo or Provo or Canada or United States
$64k-$86k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
1+ YOE1–3 years in customer support at a SaaS/tech company; strong written and verbal communication; experience with Intercom, Front, or Zendesk; ability to run live demos and troubleshoot; occasional weekend availability.
Intercom, Front, Zendesk
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1mo
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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1mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
Checkr
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
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1d
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Customer Service Specialist
San Mateo or Ocean or United States
$24-$26/hr OnsiteFull Time, Temporary
Halma
HalmaLondon Stock Exchange: HLMA: Manufactures life-saving safety, health, and environmental technology products.
2+ YOERequires 2+ years managing customer orders and interactions, Salesforce, Office 365, D365, strong communication and analytical skills, English fluency, and attention to detail; bachelor's degree preferred.
Salesforce, Microsoft Office 365, D365
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