34 customer support analyst jobs at 24 companies in Fullerton, CA
2d
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Customer Support Analyst
Irwindale, California, United States
$25-$37/hr HybridFull Time
1+ YOERequires 1+ year researching, analyzing, and interpreting complex customer data. Preferred utility assistance, billing, collections, reporting, Excel, compliance, process improvement, and project experience.
Microsoft Excel, XLOOKUP, BoBj Reporting
1d
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Customer Support Analyst
Irwindale, California, United States
HybridFull Time
1+ YOEAt least 1 year researching, analyzing, and interpreting complex customer data. Preferred experience in utility assistance, billing, collections, payment services, account resolution, reporting, compliance, and process improvement.
Microsoft Excel, XLOOKUP, BoBj Reporting
1mo
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Platform Support Analyst I
Los Angeles, California, United States
$48k-$88k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years technical support, 2+ years AdTech, strong SQL/HTML and advanced Microsoft Excel, customer-facing skills, troubleshooting, documentation, mentoring, and familiarity with AI tools.
SQL, HTML, Microsoft Excel, Salesforce, Jira, Confluence, Postman, Vertica, SSMS, Tableau, AI tools
2mo
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Support Analyst l-Infrastructure
Redlands, California, United States
$70k-$83k/yr OnsiteFull Time
1+ YOE1+ year customer support; knowledge of ArcGIS Online/Pro/Enterprise; IT security, networking, and SAML; problem solving and clear communication.
ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, SAML, Active Directory Federation Services, Google Workspace, Okta, Shibboleth
2d
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Business Support Analyst
California or Fresno or Glendale or Pasadena or Redding or Sacramento or Vacaville
$4k-$8k/mo RemoteFull Time, Temporary
Analyze and report on Claims Processing Center operations, coordinate projects, support management, evaluate reporting systems, provide recommendations, and maintain effective relationships and customer service.
ChatGPT, CalCareers, Microsoft Excel
3d
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Jr. Sales Support Analyst
Los Angeles, California, United States
$17-$26/hr OnsiteFull Time
0+ YOEHigh school education and 0–2 years of experience. Supports wholesale sales by processing, auditing, researching, and updating customer orders.
1mo
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System Support Analyst (TEMP)
Irvine, California, United States
$23-$25/hr OnsiteFull Time
1+ YOE1–3 years help desk/system administration experience, strong communication and customer service, bachelor's in CS/Business or equivalent, MS Office proficiency, ability to support retail POS and networking.
Aptos Retail Point of Sale, Windows OS, Microsoft Products, TCP/IP, DNS, DHCP, Wireless (802.11a/b/g)
1mo
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Field Support Analyst II
Highland, California, United States
OnsiteFull Time
4+ YOEAssociate degree (or equivalent experience) and minimum 4 years IT experience with 2 years supporting workstations, servers, phones, mobile devices, networking or printers; strong troubleshooting, customer service, and vendor management skills.
2mo
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Technology Support Analyst
Los Angeles, California, United States
$80k-$90k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent; minimum 3 years related experience (including 2 years specialized technical training); knowledge of Microsoft Office Suite, Citrix, Windows, macOS, NetDocuments, iOS/Android, DTE, Litera Compare; strong customer service and communication; ability to lift up to 50 lbs; flexibility to travel and adjust hours.
Microsoft Office Suite, Citrix, Windows, macOS, NetDocuments, iOS, Android, DTE, Litera Compare
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Transportation Support Team - Senior Analyst
Irvine, California, United States
$53k-$64k/yr OnsiteFull Time
1+ YOE1-2 years experience; auditing and invoice processing skills; ability to work with EDI and ITMS; strong written/verbal English, math, and customer service skills.
ITMS, EDI
3w
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AI Analysis & Performance Analyst - Customer Support, Trust & Safety
Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
3+ YOE3+ years experience building models/data pipelines and applying LLMs; strong Python and SQL skills; experience with AI chatbot/automation in operations or BPO; strong analytical, statistical, and communication skills.
Python, SQL, Large Language Models (LLMs)
1w
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National Accounts Care Analyst
Huntington Beach, California, United States
$28-$32/hr RemoteFull Time
5+ YOE5+ years supporting national accounts or customer operations, Bachelor's preferred, experience with EDI/ERP/retailer compliance, strong analytical and escalation management skills, Microsoft Office proficiency.
Electronic Data Interchange (EDI), ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
3mo
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Analyst, Loyalty & CRM
Manhattan Beach, California, United States
$85k-$120k/yr OnsiteFull Time
2+ YOEAnalyze customer loyalty data, support CRM programs, segmentation, testing, and reporting; 2–4 years CRM analytics; Bachelor's degree.
GA4, CRM platforms, A/B testing, customer reporting tools, AI-driven personalization
1mo
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Credit Analyst
Los Angeles, California, United States
$18/hr OnsiteFull Time
Perform full underwriting, credit report and income analysis, investigate fraud, manage deal performance, supervise DSR, and provide high-volume phone and email customer support.
Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Credit Analyst
Los Angeles, California, United States
$18/hr OnsiteFull Time
Perform underwriting, credit report analysis, income and book value calculations, investigate fraud/stips, manage deal performance, supervise DSR, and provide high-volume dealer/customer support; strong communication, critical thinking, and supervisory skills required.
Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, UKG Wallet
1mo
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Senior Program Analyst
San Francisco or Los Angeles
$104k-$139k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years professional experience in research, analysis, or compliance; strong writing, research, and customer service skills; ability to draft legal memoranda and provide hotline support.
3w
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Tech Ops - IT Analyst
Los Angeles, California, United States
$30-$36/hr FieldFull Time
1+ YOE1-2 years IT and networking experience, hands-on PC and cabling skills, ability to travel and support live events, strong customer communication and problem-solving.
Windows, Mac, Linux, DNS, DHCP, SSL, OSI Model, TCP/IP, AWS
1w
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Postmarket Surveillance Analyst I
Sylmar, California, United States
$74k-$116k/yr OnsiteFull Time
Investigating and documenting product complaints, performing quality analyses, responding to customers, and supporting postmarket surveillance and regulatory activities.
1w
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Postmarket Surveillance Analyst I
Sylmar, California, United States
$74k-$116k/yr OnsiteFull Time
Investigate and document product complaints, analyze quality records, respond to customers, and support product improvement and regulatory activities.
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