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2,251 customer support jobs at 845 companies in Chicago, IL

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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
Loopy Cases
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
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3d
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Customer Support Manager
Chicago or Texas or Indiana or Illinois
$65k-$75k/yr OnsiteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
3+ YOEBachelor's degree or 3+ years in field engineering, customer service, customer support, sales support, or account management; analytical, communication, modeling, presentation, and project skills required.
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1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
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3w
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CUSTOMER SUPPORT ASSOCIATE
Woodridge, Illinois, United States
$18-$20/hr OnsiteFull Time
Orbus Visual Communications
Orbus Visual Communications: Designs and manufactures visual communication displays and exhibit graphics.
2+ YOEEntry-level customer support role requiring strong verbal/written communication, organization, ability to learn proprietary systems, and 0–2 years customer-facing or administrative experience (degree preferred).
Order Entry ERP, CRM systems, Case Management tools
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2w
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Customer Support
Lincolnwood, Illinois, United States
$22/hr OnsiteFull Time
Lyric National
Lyric National: Provides concierge healthcare services to long-term care facilities.
2+ YOE2+ years healthcare call center or long-term care experience, high school diploma, CRM/Salesforce proficiency, strong verbal/written communication, organizational skills, HIPAA compliance awareness.
Salesforce, Microsoft 365, Sharepoint, Microsoft Teams, Microsoft Office Planner, Electronic Health Records (EHR)
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1w
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
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2mo
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Customer Support Representative
Chicago, Illinois, United States
$18/hr OnsiteFull Time
Friend Health
Friend Health: Provides primary and behavioral healthcare services to Chicago communities
1+ YOEHigh school diploma required; 1–3 years customer support in high-volume (healthcare preferred); typing ≥35 WPM; medical terminology coursework preferred; bilingual Spanish preferred.
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2mo
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Customer Support Representative
Chicago, Illinois, United States
$18/hr OnsiteFull Time
Friend Health
Friend Health: Provides integrated primary medical and behavioral healthcare services.
1+ YOEHigh school diploma or equivalent, 1–3 years customer support experience (healthcare preferred), strong communication, typing ≥35 WPM, medical terminology preferred; bilingual Spanish preferred.
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2mo
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Customer Support Representative
Mexico City or Chicago or United States or Puerto Rico or Canada or Australia or New Zealand or South Africa or Italy or Panama or Brazil or Mexico or Spain
$10k-$13k/yr OnsiteFull Time
CoinFlip
CoinFlip: Operates a global network of cryptocurrency kiosks and exchanges.
Bilingual Spanish/English customer support with 30+ WPM typing, strong computer literacy and troubleshooting, high school diploma or equivalent, must be located in Mexico; CRM and call-center software experience preferred.
Microsoft Office, Salesforce, Zendesk, HubSpot, Five9, NICE, InContact, Softphone, iOS, Android
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1mo
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
Pella
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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2w
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
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1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
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2mo
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Customer Support Specialist
Oswego, Illinois, United States
$36k-$43k/hr OnsiteFull Time
Servbank
Servbank: Provides personal banking, mortgage subservicing, and community financial products.
Experience in customer service or banking; good communication; multitasking; problem solving; proficient with computer systems.
CRM, customer management software
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1d
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Customer Support Specialist
Kenosha or Waukegan or Pleasant Prairie or Gurnee
$27-$32/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent, strong problem-solving, listening, and communication skills. Customer service experience is a plus; training is provided for eager learners.
email, chat
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2mo
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Customer Support Specialist
Chicago, Illinois, United States
HybridFull Time
Albi
Albi: Provides business management software for the restoration industry.
0+ YOE0–1 years customer-facing experience; Associates degree required; strong written/verbal communication, problem-solving, multitasking, and ability to learn new software quickly.
Intercom, Jira, Confluence, HubSpot Service Hub, HubSpot, QuickBooks, SQL
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17h
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Customer Support Representative
Oak Forest, Illinois, United States
$20-$24/hr OnsiteFull Time
Packard Water Conditioning
Packard Water Conditioning: Provides residential and commercial water treatment and delivery services.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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2w
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
Wheels
Wheels: Provides comprehensive fleet management and vehicle leasing solutions.
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
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