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2,944 customer support jobs at 1,047 companies in Illinois

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VP, Customer Support
Atlanta or Chicago or San Antonio or Denver
$220k-$250k/yr RemoteFull Time
Sinch
SinchNasdaq Stockholm: SINCH: Provides cloud communications and customer engagement platforms.
10+ YOE8+ Mgmt10+ years leadership in global customer/technical support, experience with 24x7 multi-tier operations, AI/automation, vendor and budget management, strong analytics and executive communication; Bachelor\u0002s required, MBA preferred.
Salesforce, Zendesk, ServiceNow, Gainsight
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4w
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Customer Support Manager
Chicago or United States
$80k-$100k/yr RemoteFull Time
Casechek
Casechek: Automates surgical implant procurement and billing for healthcare providers.
4+ YOE4+ Mgmt4+ years customer support leadership; experience building support operations, processes, SLAs; strong analytical mindset using KPIs; experience with support tools (Salesforce preferred, Talkdesk); excellent communication and people leadership.
Salesforce, Talkdesk
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1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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1w
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CUSTOMER SUPPORT ASSOCIATE
Woodridge, Illinois, United States
$18-$20/hr OnsiteFull Time
Orbus Visual Communications
Orbus Visual Communications: Designs and manufactures visual communication displays and exhibit graphics.
2+ YOEEntry-level customer support role requiring strong verbal/written communication, organization, ability to learn proprietary systems, and 0–2 years customer-facing or administrative experience (degree preferred).
Order Entry ERP, CRM systems, Case Management tools
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2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
VIVO
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
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1d
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Customer Support
Lincolnwood, Illinois, United States
$22/hr OnsiteFull Time
Lyric National
Lyric National: Provides concierge healthcare services to long-term care facilities.
2+ YOE2+ years healthcare call center or long-term care experience, high school diploma, CRM/Salesforce proficiency, strong verbal/written communication, organizational skills, HIPAA compliance awareness.
Salesforce, Microsoft 365, Sharepoint, Microsoft Teams, Microsoft Office Planner, Electronic Health Records (EHR)
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1mo
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Customer Support Representative
Mexico City or Chicago or United States or Puerto Rico or Canada or Australia or New Zealand or South Africa or Italy or Panama or Brazil or Mexico or Spain
$10k-$13k/yr OnsiteFull Time
CoinFlip
CoinFlip: Operates a global network of cryptocurrency kiosks and exchanges.
Bilingual Spanish/English customer support with 30+ WPM typing, strong computer literacy and troubleshooting, high school diploma or equivalent, must be located in Mexico; CRM and call-center software experience preferred.
Microsoft Office, Salesforce, Zendesk, HubSpot, Five9, NICE, InContact, Softphone, iOS, Android
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2w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Skimmer
Skimmer: Providing business management software for pool service professionals.
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
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3w
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
Pella
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
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2mo
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Customer Support Representative
Chicago, Illinois, United States
$18/hr OnsiteFull Time
Friend Health
Friend Health: Provides integrated primary medical and behavioral healthcare services.
1+ YOEHigh school diploma, 1+ years customer support experience (1–3 yrs preferred), typing 35 WPM, computer proficiency; medical terminology and Spanish bilingualism preferred; must comply with annual TB testing.
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1mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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1mo
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Customer Support Associate
San Antonio or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOEMinimum 2 years customer support experience (phone/chat/email); pass English written assessment (B2); flexible to work any shift between 6:00am-2:00am CT including weekends/holidays; strong communication and metrics-driven experience.
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1mo
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Sr. Customer Support Technician
Chicago or Dallas or Atlanta or Canada
$50k-$65k/yr RemoteFull Time
Applied Systems
Applied Systems: Provides cloud-based management software for insurance agencies and brokerages.
2+ YOE2+ years customer support (SaaS preferred); advanced troubleshooting, case management, and documentation; excellent verbal/written communication; bilingual English/French prioritized.
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3mo
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Customer Support Specialist
Woodridge, Illinois, United States
$23/hr HybridFull Time
Mahoney Environmental
Mahoney Environmental: Collects and recycles cooking oil for renewable fuel production.
3+ YOEMid-level customer service experience; bilingual Spanish preferred; able to lift 25 lbs; strong computer skills; 3+ years call center experience preferred.
Microsoft Office
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4d
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
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3w
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Customer Support Specialist - Decatur, IL
Decatur, Illinois, United States
$36k-$68k/yr OnsiteFull Time
ADM
ADMNYSE: ADM: Processes agricultural commodities into food, feed, and industrial products.
Provide customer support for orders, shipments and inquiries; strong communication, Microsoft Office skills, ability to use internal order/inventory/AR systems; bachelor’s degree or prior customer support experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook
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1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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Customer Support Specialist
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$27-$32/hr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent required; strong communication, problem-solving, and customer service skills; prior customer service experience a plus; willingness to learn and complete pre-employment screening.
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Senior Customer Support Specialist (Remote)
California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia
$22-$24/hr RemoteFull Time
Vitu
Vitu: Digitizes vehicle titling and registration for businesses and governments.
Proven customer support experience; strong phone/email/chat skills; active listening; ability to multitask and solve problems; familiarity with CRM and technical support preferred.
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