2,281 customer support jobs at 893 companies in Waukegan, IL
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Formlabs: Develops and manufactures professional-grade 3D printers and materials.
1+ YOE1+ year customer service or hardware support experience, high school degree or equivalent, strong written and verbal communication, technical troubleshooting and customer education skills.
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
Friend Health: Provides primary and behavioral healthcare services to Chicago communities
1+ YOEHigh school diploma required; 1–3 years customer support in high-volume (healthcare preferred); typing ≥35 WPM; medical terminology coursework preferred; bilingual Spanish preferred.
Friend Health: Provides integrated primary medical and behavioral healthcare services.
1+ YOEHigh school diploma or equivalent, 1–3 years customer support experience (healthcare preferred), strong communication, typing ≥35 WPM, medical terminology preferred; bilingual Spanish preferred.
Mexico City or Chicago or United States or Puerto Rico or Canada or Australia or New Zealand or South Africa or Italy or Panama or Brazil or Mexico or Spain
$10k-$13k/yrOnsiteFull Time
CoinFlip: Operates a global network of cryptocurrency kiosks and exchanges.
Bilingual Spanish/English customer support with 30+ WPM typing, strong computer literacy and troubleshooting, high school diploma or equivalent, must be located in Mexico; CRM and call-center software experience preferred.
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Versiti: Provides blood products, diagnostic testing, and medical research services.
1+ YOEProvide inbound/outbound customer service for diagnostic labs, document contacts, resolve specimen/billing issues, support clients and internal departments, and maintain procedures.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Laboratory Information System (LIS), Customer Relationship Management (CRM), Personal Computer
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1+ years customer support experience in US payroll domain, bachelor's degree required, strong analytical and communication skills, ability to work PST/MST shift between 9am–6pm PST.
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
Badger MeterNYSE: BMI: Manufactures and sells water meters and flow measurement solutions.
3+ YOEHigh school/GED required (Bachelor's preferred). 3+ years customer account support experience. Proficiency with Microsoft Office. Experience with sales/customer service support; knowledge of manufacturing/distribution or water/wastewater preferred.
Vehlo: Cloud-based software and financial solutions for automotive repair businesses.
0+ YOE0–2 years customer service experience, telephone skills, Microsoft Office proficiency, basic networking knowledge, ability to multitask and communicate clearly.
Crisis Prevention Institute: Provides behavioral de-escalation and crisis prevention training programs.
2+ YOE2+ years customer service experience, high school diploma/GED, English proficiency, strong communication, problem-solving, and ability to use technical systems.
Customer Relationship Management (CRM), Great Plains, Knowledge Management System (KMS)
Dynatect: Manufacturer of industrial protection and motion control solutions.
High school diploma/GED, effective oral and written communication, basic math, strong computer and data entry skills, organization, and customer service experience preferred.
Microsoft Word, Microsoft Excel, ERP, database systems
Vehlo: Cloud-based software and financial solutions for automotive repair shops.
0+ YOE0–2 years customer service experience; telephone skills, attention to detail, Microsoft Office proficiency, basic network knowledge, ability to work rotating shifts and Saturdays.
Albi: Provides business management software for the restoration industry.
0+ YOE0–1 years customer-facing experience; Associates degree required; strong written/verbal communication, problem-solving, multitasking, and ability to learn new software quickly.
Intercom, Jira, Confluence, HubSpot Service Hub, HubSpot, QuickBooks, SQL
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent required; bachelor's degree preferred. Strong problem-solving, listening, and communication skills. Customer service experience is a plus; training provided for eager learners.