2,291 customer support jobs at 844 companies in Cicero, IL
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Customer Support Lead
Griffith, Indiana, United States
$24/hrOnsiteFull Time
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
Lyric National: Provides concierge healthcare services to long-term care facilities.
2+ YOE2+ years healthcare call center or long-term care experience, high school diploma, CRM/Salesforce proficiency, strong verbal/written communication, organizational skills, HIPAA compliance awareness.
Salesforce, Microsoft 365, Sharepoint, Microsoft Teams, Microsoft Office Planner, Electronic Health Records (EHR)
Friend Health: Provides primary and behavioral healthcare services to Chicago communities
1+ YOEHigh school diploma required; 1–3 years customer support in high-volume (healthcare preferred); typing ≥35 WPM; medical terminology coursework preferred; bilingual Spanish preferred.
Friend Health: Provides integrated primary medical and behavioral healthcare services.
1+ YOEHigh school diploma or equivalent, 1–3 years customer support experience (healthcare preferred), strong communication, typing ≥35 WPM, medical terminology preferred; bilingual Spanish preferred.
Mexico City or Chicago or United States or Puerto Rico or Canada or Australia or New Zealand or South Africa or Italy or Panama or Brazil or Mexico or Spain
$10k-$13k/yrOnsiteFull Time
CoinFlip: Operates a global network of cryptocurrency kiosks and exchanges.
Bilingual Spanish/English customer support with 30+ WPM typing, strong computer literacy and troubleshooting, high school diploma or equivalent, must be located in Mexico; CRM and call-center software experience preferred.
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma or equivalent, strong problem-solving, listening, and communication skills. Customer service experience is a plus; training is provided for eager learners.
Packard Water Conditioning: Provides residential and commercial water treatment and delivery services.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Albi: Provides business management software for the restoration industry.
0+ YOE0–1 years customer-facing experience; Associates degree required; strong written/verbal communication, problem-solving, multitasking, and ability to learn new software quickly.
Intercom, Jira, Confluence, HubSpot Service Hub, HubSpot, QuickBooks, SQL
Orbus Visual Communications: Designs and manufactures visual communication displays and exhibit graphics.
2+ YOECollege degree preferred or 2+ years relevant customer-facing or administrative experience; strong verbal and written communication, organization, multitasking, problem-solving, and ability to learn proprietary software.
Order Entry ERP, CRM, Case Management tools, Culture Index
Wheels: Provides comprehensive fleet management and vehicle leasing solutions.
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
WORLDPAC: Wholesale distributor of automotive parts and supplies.
1+ YOEHigh school diploma/GED, 1+ years customer service experience, A/S 400 and Microsoft Office Suite experience, strong communication, typing/data entry, attention to detail, able to work Saturdays, legally authorized to work in the U.S.