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212 customer support engineer jobs at 141 companies in Concord, CA

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Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Windows, Unix, Novell, CRM
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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1w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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1w
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Senior Customer Support Engineer
Ottawa or Sunnyvale
$112k-$162k/yr OnsiteFull Time
Nokia
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR, VPRN, VPLS, EVPN, VLL, TCP/IP, C, Perl, Golang, Python, KVM, VMWare, Docker, Containerd, Kubernetes, AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI, IXIA, Agilent, Spirent, 7750 SR OS, 7220/7250 SR Linux, EDA
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Customer Support Engineer
Boise or Milpitas
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Windows, Unix, Novell, CRM database
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Lead Customer Support Engineer
San Mateo, California, United States
OnsiteFull Time
Parasail
Parasail: Provides scalable cloud infrastructure for AI model inference.
3+ YOE3+ years in a customer-facing technical role; deep strength in either low-level infrastructure or ML/AI; systems fundamentals, hands-on ML/GPU experience; bias to automation; strong communication.
vLLM, TensorRT LLM, CUDA, Kubernetes, Slack
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2mo
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Customer Support Engineer (Inference)
San Francisco, California, United States
$160k-$230k/yr RemoteFull Time
Together AI
Together AI: Cloud platform for training and deploying artificial intelligence models.
5+ YOE5+ years in a customer-facing technical role; 1+ year in AI support; strong AI/ML, GPU, HPC; Kubernetes/SLURM; Ansible; Python/TypeScript/JavaScript; compute clusters; strong communication.
Kubernetes, SLURM, Ansible, Python, TypeScript, JavaScript, curl, Postman, NFS, Vast, Weka
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Customer Support Engineer
San Francisco or Israel
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
Linux, bash, S3, NAS
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3w
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Support Engineer
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
LiteLLM
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
LiteLLM
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2w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
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Customer Reliability Engineer
San Francisco, California, United States
$204k-$284k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Experience supporting large-scale compute customers, debugging distributed systems across stacks, strong incident communication, and driving engineering fixes.
InfiniBand, RoCE, Slurm, Kubernetes, NCCL
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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2w
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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2w
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
Veeco
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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3w
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Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
AppsFlyer
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
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1mo
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Windchill, Creo, Microsoft Office
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2w
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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