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253 customer support engineer jobs at 151 companies in Berkeley, CA

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Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Windows, Unix, Novell, CRM
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1mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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Customer Support Engineer
Boise or Milpitas
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Windows, Unix, Novell, CRM database
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2w
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Lead Customer Support Engineer
San Mateo, California, United States
OnsiteFull Time
Parasail
Parasail: Provides scalable cloud infrastructure for AI model inference.
3+ YOE3+ years in a customer-facing technical role; deep strength in either low-level infrastructure or ML/AI; systems fundamentals, hands-on ML/GPU experience; bias to automation; strong communication.
vLLM, TensorRT LLM, CUDA, Kubernetes, Slack
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2mo
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Senior Customer Support Engineer (Americas)
San Francisco, California, United States
RemoteFull Time
Qdrant
Qdrant: Open-source vector search engine for AI retrieval and infrastructure.
Experience in customer-facing support or infrastructure; Python proficiency; Kubernetes knowledge; cloud experience (AWS, GCP, Azure); strong communication; familiarity with vector databases.
Python, Kubernetes, AWS, GCP, Azure, Vector databases
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2mo
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Customer Support Engineer
San Francisco, California, United States
$125k-$200k/yr OnsiteFull Time
E2B
E2B: Open-source cloud infrastructure for running autonomous AI agents.
2+ YOE2+ years in technical support or developer support; strong Linux; proficiency in Python and TypeScript; excellent written communication; documentation mindset; calm under pressure; excited to work in person from San Francisco.
Python, TypeScript, Linux, tcpdump, systemd, DNS, routing, firewalls
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Customer Support Engineer (GPU Cluster)
San Francisco, California, United States
$160k-$230k/yr RemoteFull Time
Together AI
Together AI: Cloud platform for training and deploying artificial intelligence models.
3+ YOE3+ years in a customer-facing technical role in AI; strong GPU, Kubernetes, and HPC experience; infra as code; cross-functional collaboration; strong communication.
Kubernetes, SLURM, Ansible, NFS, GPU, High-Performance Computing, Containerization, Python, Bash
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1mo
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Customer Support Engineer
San Francisco or Israel
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
Linux, bash, S3, NAS
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Customer Support Specialist Engineer - Feeding NA
Fort Atkinson or Livermore or North America or South America or Europe or Australia
HybridFull Time
Topcon Positioning Group
Topcon Positioning GroupTokyo Stock Exchange: 7732: Sells precision positioning and workflow automation for industrial sectors.
1+ YOE1–3 years in customer/technical support or field service; dairy/beef sector knowledge; troubleshooting wiring diagrams and error codes; experience with Salesforce, ticketing systems, and Microsoft 365; valid driver's license and occasional travel (~10–15%).
Salesforce, Microsoft 365, C4, Digi-Star, EZ-Feed
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2mo
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Customer Support Engineer Manager
San Francisco, California, United States
HybridFull Time
Vapi
Vapi: Build and deploy AI-powered voice agents via flexible APIs.
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
APIs, REST, Python, JavaScript, SIP, WebRTC, Twilio
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Support Engineer
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
LiteLLM
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
LiteLLM
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
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1d
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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1d
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Customer Reliability Engineer
San Francisco, California, United States
$204k-$284k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Experience supporting large-scale compute customers, debugging distributed systems across stacks, strong incident communication, and driving engineering fixes.
InfiniBand, RoCE, Slurm, Kubernetes, NCCL
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1mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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3mo
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Support Engineer (SF)
San Francisco or London
$150k-$180k/yr HybridFull Time
Plain
Plain: Provides an AI-native customer support platform for B2B teams.
Experience as a Support Engineer in a early-stage or scaling B2B SaaS; strong API/logs/SQL skills; own SF hours; proactive, clear communicator.
SQL, APIs, Webhooks, SDKs, Logs, SaaS
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2d
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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2d
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
Veeco
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
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1w
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Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
AppsFlyer
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
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