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64 customer support engineer jobs at 50 companies in Elgin, IL

1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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2mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
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3d
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
Hitachi
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
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1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
iManage
iManage: Intelligent document and email management software for professionals.
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
0+ YOEBachelor's in Computer Science or related; 0-2+ years experience; provide mainframe technical support for Endevor; strong customer service, communication, troubleshooting, and mentoring skills.
Endevor, telemetry, KCS, Oracle, DB2, Unix, SMP/E, Scrum
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1mo
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Senior Technical Support Engineer
United States or Chicago
$102k-$127k/yr RemoteFull Time
Horizon3.ai
Horizon3.ai: Autonomous penetration testing platform for continuous security assessment.
5+ YOEBachelor's degree or equivalent, 5+ years technical support/systems/cloud experience; strong Linux, containerization (Docker/Kubernetes), cloud (AWS/Azure/GCP), IaC (Terraform/Ansible/CloudFormation), networking, and scripting (Bash/Python/PowerShell).
NodeZero, Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, Amazon RDS, REST, OAuth, SAML, Active Directory, LDAP, SQL, NoSQL, JavaScript, Go
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2w
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
Yaskawa America
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
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5d
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Agentforce & Data 360 Technical Support Engineer
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
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3w
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
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3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
Chamberlain Group
Chamberlain Group: Provides smart access solutions and residential garage door openers.
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
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1w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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1mo
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Workspace Customer Engineer II, Platform, New Business, Google Cloud
Sunnyvale or Austin or Chicago or New York City or Washington D.C.
$127k-$185k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
Google Cloud, Google Workspace, Gemini Enterprise
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1w
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Design Engineer
Machesney Park, Illinois, United States
OnsiteFull Time
Hennig
Hennig: Designs and manufactures machine protection and chip management systems.
Create and maintain engineering drawings, bills of materials, routings and manufacturing programs; process ECNs and change requests; maintain lead times; review engineering packages; provide customer, shop and sales support; control design costs.
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3w
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
Bodine Electric Company
Bodine Electric Company: Manufacturer of fractional horsepower electric motors and gearmotors.
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
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3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
Nidec
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
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3w
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Customer Service Representative
Rockford, Illinois, United States
OnsiteFull Time
AESSEAL
AESSEAL: Designs and manufactures mechanical seals and rotating equipment systems.
Provide responsive customer service, handle order entry and quoting, coordinate with production/engineering/supply chain, support outside sales, and resolve customer issues; high school/GED required.
SAP
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1mo
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
BICO Group
BICO GroupNasdaq Stockholm: BICO: Develops laboratory automation and bioconvergence technologies for life sciences.
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
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1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
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Application Engineer I - Chicago (Home Office, US)
Chicago or United States
$85k-$100k/yr FieldFull Time
Festo
Festo: Festo provides pneumatic and electrical automation technology for industrial production.
2+ YOEProvide engineering and application support, propose customer-specific automation solutions, perform commissioning and troubleshooting, deliver training, and travel frequently (50–75%) to customer sites; bachelor’s degree preferred or 2+ years relevant experience.
Microsoft Office, Quick Search Plus, Festo Part Data Manager, Positioning Drives, HGO, CACOS, Fluid Draw
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