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89 customer support engineer jobs at 71 companies in Des Plaines, IL

1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
Supernova Technology
Supernova Technology: Provides cloud-based digital software for securities-based lending.
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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3mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
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2w
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
Hitachi
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
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1w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
Hitachi Vantara
Hitachi VantaraTokyo Stock Exchange: 6501: Provides data storage, infrastructure, and digital solution services.
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
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1d
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
Broadcom
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
0+ YOEBachelor's degree in computer science or related discipline, 0–2+ years of experience, strong customer service and communication skills, and advanced technical troubleshooting expertise.
Endevor, Zowe, telemetry, Oracle, MCSE, DB2, Unix, SMP/E, CNE
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1w
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Technical Support Specialist/Installation Engineer
Bloomingdale, Illinois, United States
$60k-$75k/yr HybridFull Time
The Hiller Companies
The Hiller Companies: Provides integrated fire protection and medical imaging technology solutions.
Technical troubleshooting, mechanical assembly, electrical systems, schematics, wiring diagrams, electronics testing, networking, problem-solving, and customer support skills; relevant technical experience or an engineering degree preferred.
X-ray, Digital Radiography, Electrical schematics, Wiring diagrams
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1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
iManage
iManage: Intelligent document and email management software for professionals.
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
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1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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1mo
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
Yaskawa America
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
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4w
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Aftermath Services
Aftermath Services: Provides professional biohazard, crime scene, and trauma cleanup services.
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
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2mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
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2d
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Sales Support Engineer
Schaumburg, Illinois, United States
$90k-$105k/yr OnsiteFull Time
DN Solutions
DN Solutions: Manufacturer of precision CNC machine tools and industrial automation
5+ YOEBachelor's degree in business management or engineering, or equivalent experience; 5 years in a business environment; Microsoft Office, SAP, and ERP experience; strong purchasing, logistics, pricing, customer service, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, SAP, ERP
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1w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
OnsiteFull Time
NSC Global
NSC Global: Global provider of managed IT services and infrastructure solutions.
5+ YOERequires desktop support experience or an associate degree in a related field, with hardware, operating system, application support, troubleshooting, documentation, communication, and customer service skills.
Microsoft, Mac OS X
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3d
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
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1w
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
University of Chicago
University of Chicago: Provides higher education and conducts academic research.
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
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3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
Chamberlain Group
Chamberlain Group: Provides smart access solutions and residential garage door openers.
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
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1mo
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
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1mo
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Workspace Customer Engineer II, Platform, New Business, Google Cloud
Sunnyvale or Austin or Chicago or New York City or Washington D.C.
$127k-$185k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
Google Cloud, Google Workspace, Gemini Enterprise
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18h
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
HERE Technologies
HERE Technologies: Provides high-precision mapping and location data for global enterprises.
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ customer-facing years; expertise debugging SDK issues across Android, iOS, and Flutter; project management and analytical skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C/C++, Kotlin, Swift, Android Automotive OS, AOSP, Electronic Medical Records (EMR), GPS
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