253 customer support engineer jobs at 152 companies in Pittsburg, CA
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Customer Support Engineer
Austin or Milpitas
$34-$57/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Outset: Conducts and synthesizes qualitative user interviews through AI agents.
4+ YOERequires 4–8+ years in technical support or a related customer-facing technical role, SQL or similar data tooling, support-platform configuration, troubleshooting, enterprise communication, and AI workflow experimentation.
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Parasail: Provides scalable cloud infrastructure for AI model inference.
3+ YOE3+ years in a customer-facing technical role; deep strength in either low-level infrastructure or ML/AI; systems fundamentals, hands-on ML/GPU experience; bias to automation; strong communication.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
BrukerNASDAQ: BRKR: Develops and manufactures high-performance scientific and diagnostic instruments.
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; expertise in electro-mechanical instrumentation, physics, electronics, mechanics, control systems, networking, and customer support.
BrukerNASDAQ: BRKR: Manufacturer of high-performance scientific instruments and diagnostic solutions.
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; technical expertise in electro-mechanical instruments, physics, electronics, mechanics, controls, networking, and customer support.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEAssociate degree, military technical training, field service experience, or trade certification; 4–7 years in semiconductor or equipment support; mechanical aptitude and hand-tool expertise; valid driver's license.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, digital multimeters, hand tools, power tools
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.