34 customer support engineer jobs at 28 companies in Sanborn, NY
2mo
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Senior Customer Support Engineer
Dallas or Toronto
$78k-$112k/yr HybridFull Time
Expertise in video conferencing/AV products, advanced Windows and macOS, Zoom/Microsoft Teams/Google Meet, networking, Microsoft Office 365/Exchange/Azure AD/SSO, strong customer communication; bachelor’s degree or equivalent experience.
Zoom, Microsoft Teams, Google Meet, Windows, Mac OS, Android, iOS, Microsoft Office 365, Microsoft Exchange, Microsoft Azure AD, SSO
1w
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
1w
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Principal Developer Support Engineer - Builder Experience (BX)
Toronto or Ottawa or Montreal
$140k-$193k/yr HybridFull Time
8+ YOERequires 8+ years in technical support, developer relations, solutions engineering, or software development; cloud, identity protocols, SCIM, APIs, programming, and customer-facing expertise.
Azure, AWS, GCP, Docker, MCP servers, Claude, OAuth 2.0, OpenID Connect, SAML, SCIM, Java, .NET, Go, Python, JavaScript, Node.js, HTTP, OpenAPI, Workforce Identity Cloud, OIN, IPSIE, NHI, Workday, ServiceNow, Salesforce, Kong, MuleSoft, FIDO2
6d
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AI Support Engineer - Toronto
Toronto or Ontario
RemoteFull Time
8+ YOERequires 8+ years in technical support, engineering, or user operations; SaaS troubleshooting expertise; scripting experience; strong customer communication; and a bachelor's degree or equivalent practical experience.
Codex, ChatGPT, OpenAI API, Python
2mo
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Enterprise Support Engineer I
Burlington, Ontario, Canada
$50k-$65k/yr OnsiteFull Time
0+ YOEEntry-level support engineer with Linux and networking knowledge (DNS, DHCP, TCP/IP, firewalls, switches), AWS preferred, strong communication/customer service skills, eligible for international travel, valid Ontario driver license.
DNS, DHCP, TCP/IP, Firewalls, Switches, Linux, AWS
1mo
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Customer Service Engineer for Virtual Manufacturing & Costing simulation software
Burlington, Ontario, Canada
OnsiteFull Time
Provide technical and helpdesk support, create documentation and training materials, conduct customer-specific training, and run service projects for manufacturing simulation software in an international environment.
Simufact, FTI, Virtual Manufacturing & Costing (VMC)
1mo
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Technical Support Engineer- Canada
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
JSON, SQL, APIs, webhooks, GCP, Jira, Intercom, Notion
1mo
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Senior Software Engineer, Customer Growth
Toronto or Victoria
$180k-$233k/yr RemoteFull Time
5+ YOE5+ years software engineering experience; fluency in at least one major language; experience with Go, Python, PHP; experience with Postgres or MySQL; production platform support and strong communication and problem-solving skills.
Go, Python, Php, Swift, Kotlin, Java, Postgres, MySQL
6d
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Technical Support Engineer - Temp Employment
Toronto, Ontario, Canada
RemoteTemporary
5+ YOERequires 5 years of enterprise software or IT support experience, Windows and server operating system knowledge, troubleshooting skills, and strong customer communication. A related technical bachelor's degree is preferred.
Windows, Windows Server, Mac OS, Active Directory, Group Policy, Azure, SQL, SaaS, Microsoft Office, Microsoft Windows 10, Microsoft Windows 11, Command Line, Scripting, Virtualization
2w
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Outcome Customer Developer, Google Cloud Platform, Google Cloud
Toronto, Ontario, Canada
$194k-$198k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10 years cloud-native experience in customer-facing/support roles,programming and systems design skills,experience influencing technical stakeholders,and ability to travel up to 30%
Python, Java, Google Cloud Platform (GCP), Google Cloud
4d
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Applications Engineer
Canada or Toronto or London or Mississauga or Guelph or Windsor or Ottawa
$85k-$100k/yr RemoteFull Time
2+ YOEBachelor's degree in engineering, 2+ years of relevant engineering or technical support experience, process equipment design calculations, water treatment customer experience, valid passport, and ability to travel between Canada and the US.
3w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
1w
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Technical Support Representative
North Tonawanda or United States
$69k-$91k/yr OnsiteFull Time
2+ YOECollege diploma or university degree in engineering, HVAC technology, or a related technical field; 2–3 years in technical support or HVAC; troubleshooting, HVAC applications, Microsoft Office, and customer communication skills.
Microsoft Office Suite, BACnet, Modbus
1mo
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Life Cycle Support Analyst
Toronto, Ontario, Canada
$92k-$118k/yr OnsiteFull Time
5+ YOEUniversity degree in engineering or equivalent experience, 5+ years supporting bids and cross-functional teams, strong Excel skills (Pivot Tables, VLOOKUP), commercial and customer-interface experience.
Microsoft Excel, Microsoft Word, Pivot Tables, VLOOKUP
1w
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Process Engineer III, Secondary Ion Mass Spectrometry (SIMS) Metrology
Gloucester or San Jose or Santa Clara or Hillsboro or Hudson or Fishkill or Fremont or Dallas or Hopewell Junction or Albany or Buffalo or Fairfield or Austin
$108k-$149k/yr OnsiteFull Time
Advanced degree in a relevant engineering discipline, ion-beam materials knowledge, hands-on metrology instrumentation experience, semiconductor fundamentals, communication skills, and customer support capability.
Secondary Ion Mass Spectrometry (SIMS), SIMS, statistical process control (SPC), Design of Experiments (DOE), Vacuum Electronics, Atom Probe Tomography, Mass Spectrometry
3w
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Forward Deployed Engineer
Toronto, Ontario, Canada
$100k-$140k/yr OnsiteFull Time
3+ YOE3+ years building production SaaS; hands-on customer support and debugging; experience with LLM-powered features, Python/TypeScript/SQL, strong communication and prioritization.
FastAPI, Python, Next.js, TypeScript, SQL, Postgres, LLM
2mo
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Customer Service Representative (Industrial Bearings) - Oakville, Ontario
Oakville, Ontario, Canada
$60k-$80k/yr OnsiteFull Time
3+ YOEUndergraduate degree in business or engineering, 3+ years experience, experience supporting sales/order fulfillment, process improvement, and handling customer inquiries and complaints.
2w
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AV Support Technician (Client in GTA)
Toronto, Ontario, Canada
$23-$34/hr OnsiteFull Time
3+ YOEDEC/DEP or equivalent in electronics or related field, 3+ years similar experience, knowledge of sound/video/lighting, networking, conferencing, and customer-facing communication skills.
Crestron, AMX, Polycom, Tandberg, Zoom, Teams, SymNet, Soundweb, Biamp, QSC, Microsoft Office
2mo
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Bilingual Technical Support Specialist (French & English)
Mississauga or Canada or United States
$58k-$86k/yr OnsiteFull Time
Bilingual English/French, Bachelor’s in biomedical/electrical/mechanical engineering, hands-on technical experience (internships or entry roles), ability to read schematics/manuals, document issues, and use order/contact management systems; MS Word/Excel/PowerPoint proficiency; travel within U.S. and Canada as required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Order Management System
1mo
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Field Service Engineer
Toronto, Ontario, Canada
$60k-$69k/yr OnsiteFull Time
5+ YOE5+ years supporting Windows/Mac and endpoint devices, 5+ years Microsoft 365/Active Directory and printer/MFD support, valid Canadian work authorization required, troubleshooting and onsite customer support experience.
Windows 10, Windows 11, Mac OS, Microsoft 365, Active Directory, Microsoft Office, Adobe Creative Cloud
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