1mo
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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Linux, bash, S3, NAS
1mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
11h
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
1mo
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ITSM Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, ITIL Foundation certification required, experience with Freshservice and Microsoft 365/Intune, Windows 11 support, strong troubleshooting and customer service skills, bachelor’s degree preferred.
Freshservice, ITSM, ITIL, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 11
3w
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
3w
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Product Service Engineer, Technology
Mossville or Tucson or Clayton
$113k-$169k/yr OnsiteFull Time
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
telematics
2w
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
3w
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Duke Carolinas Resident Engineer
Charlotte or Raleigh or Winston Salem or Wilmington
FieldFull Time
5+ YOE5+ years power generation experience, customer-facing project management skills, ability to lift 75 lbs, available for off-hours support; must be legally authorized to work in the U.S.
2w
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Sales Support Representative
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOECustomer-focused sales support in an engineered manufacturing environment; experience with proposals, contract review, forecasting, and cross-functional collaboration.
Microsoft Office, Sales Force, ERP
3mo
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Solutions Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
APIs, Data Integration, SaaS, CRM
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Sales Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Develop profitable sales of company products in assigned territory; manage customer relations, quotations, demonstrations, and after-sales support.
MS Office, Saleslogix, SAP
1w
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Solutions Engineer - US Public Sector (USPS)
Chicago or Austin or Dallas or Research Triangle Park or Atlanta or Ann Arbor
$153k-$199k/yr RemoteFull Time
3+ YOEExperience selling/supporting security, networking, compute or collaboration solutions; CCNA-level understanding; strong communication; 3+ years in customer-facing sales engineering preferred; CCNP/CCIE preferred.
2w
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SMB Sales Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.
1w
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Field Services Engineer
Raleigh or Hauppauge
HybridFull Time
3+ YOE3+ years end-user support/field services experience; strong Windows, Microsoft 365/Entra ID, networking, virtualization (VMware ESXi/Proxmox VE), MFA (Duo), and customer-facing skills.
Microsoft 365, Entra ID (Azure AD), VMware ESXi, Proxmox VE, Duo, Microsoft Teams, SharePoint, OneDrive
1d
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Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, North Carolina, United States
$93k-$140k/yr OnsiteFull Time
3+ years enterprise technical support experience; troubleshoot storage, networking, OS, and SAN issues; strong customer communication and case management; mentor junior engineers.
FlashArray, LINUX, Windows, VMware
2w
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Senior POS Test Engineer (Client Facing)
Durham, North Carolina, United States
OnsiteFull Time
8+ YOE8+ years software testing experience (5+ in POS/transaction systems), customer-facing UAT/deployment support, strong troubleshooting across software/configuration/integration/hardware, SQL and REST API experience, ability to lead distributed QA.
SQL, REST APIs
2mo
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Common Cloud Environment (C2E) Support Lead/Program Manager - Intermediate
Fort Bragg or Radford
$100k-$140k/yr OnsiteFull Time
Active DoD Secret clearance; degree in CS/IS/Engineering/Business; experience with Common Cloud Environment; PMP or DAWIA III; strong customer relations; effective multi-project management.
AWS, Azure, VMware, Windows Server, MS SQL, Oracle OS
2mo
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Production Administrator
Durham, North Carolina, United States
$43k-$45k/yr OnsiteFull Time
Review contracts/engineering, schedule jobs, coordinate with crews and customers; strong communication, problem solving, teamwork, flexible scheduling; knowledge of construction materials; Excel and Google Sheets.
Excel, Google Sheets
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