172 customer support engineer jobs at 81 companies in Tracy, CA
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Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux administration, networking, bash scripting and familiarity with other programming languages; file systems/scale-out NAS experience; S3/HPC advantageous; MS/BSc in CS/CE/EE preferred; ~20% travel.
Fort Atkinson or Livermore or North America or South America or Europe or Australia
HybridFull Time
Topcon Positioning GroupTokyo Stock Exchange: 7732: Sells precision positioning and workflow automation for industrial sectors.
1+ YOE1–3 years in customer/technical support or field service; dairy/beef sector knowledge; troubleshooting wiring diagrams and error codes; experience with Salesforce, ticketing systems, and Microsoft 365; valid driver's license and occasional travel (~10–15%).
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Director Customer Support - US Customer Solutions Group
Santa Clara, California, United States
$190k-$285k/yrOnsiteFull Time
MarvellNASDAQ: MRVL: Designs and develops high-performance semiconductor and infrastructure solutions.
15+ YOE7+ Mgmt15+ years networking experience with data center/AI infrastructure, 7+ years managing engineering teams and customer-facing technical roles, degree in CS/CE, experience with switch drivers and debugging preferred.
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
Wayve: Develops AI software for autonomous vehicle navigation.
Provide hands-on technical support during integration and validation; troubleshoot issues; collaborate with customers and internal teams; travel as required.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
Genesis AI: Building general-purpose robots with human-level physical intelligence.
Hands-on experience with robotics, hardware, teleoperation, or data-systems operations; comfortable debugging across hardware, software, and data; Linux and Python proficiency; customer-facing and travel-ready.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Design, implement, and operate AI solutions to support Apple Sales and improve customer experiences; strong problem solving and collaboration with sales stakeholders.
Wayve: Develops end-to-end artificial intelligence for autonomous driving systems.
Provide hands-on technical support for vehicle integration and validation, troubleshoot platform and vehicle issues, understand vehicle protocols (CAN, Ethernet), use diagnostic/calibration tools (e.g. CANape), and travel as required.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
5+ YOEExtensive experience troubleshooting and repairing semiconductor equipment; 12 years with BA, 8 years with MA, or PhD with 5 years (or equivalent); supports customers, documents issues, and creates BKM; up to 20–30% travel.
Senior HPC Support Engineer - Compute and GPU Platform
Santa Clara or California or North Carolina or New York or Washington or Massachusetts
$108k-$207k/yrRemoteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
5+ YOE5+ years providing hardware/software customer support with Linux systems, datacenter and server knowledge, experience debugging GPU/DGX platforms, strong communication, and a degree in relevant engineering or equivalent experience.
Linux, Red Hat Enterprise Linux, Ubuntu, Microsoft Windows, VMware, Docker, Kubernetes, Bash, Python, InfiniBand, RDMA/RoCEv2, MPI, NCCL, DGX Platform
Micron TechnologyNASDAQ: MU: Manufacturer of semiconductor memory and data storage products.
Provide onsite validation and qualification support from early samples through customer qualification; implement test plans, troubleshoot issues, align cross-functional teams, and drive clarity to enable product success.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
5+ YOE5+ years customer support experience in cloud/storage/networking, strong Linux CLI and Git skills, experience with Kubernetes, Slurm, Terraform, monitoring tools, public cloud familiarity, bachelor's degree or 4+ years equivalent.