988 customer support jobs at 441 companies in Tracy, CA
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Customer Support Representative
San Jose, California, United States
$24/hrOnsiteFull Time
New England Cryogenic Center: Provides long-term cryopreservation of human reproductive cells and tissue.
High school diploma or equivalent, customer support experience, comfortable using computers, ability to stay calm with stressed customers, strong communication skills.
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
AiPrise: Builds a compliance operating system that helps fintechs, marketplaces, banks, and platforms automate KYC, KYB, AML, fraud, and monitoring at scale.
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yrHybridFull Time
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
Qcells: Provider of solar modules, energy storage, and EPC services.
3+ YOE3+ years customer service experience, strong communication, problem-solving, process-improvement skills, ability to handle complex customer issues and collaborate with vendors and internal teams.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
Vagaro: Cloud-based management platform for beauty and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Fort Atkinson or Livermore or North America or South America or Europe or Australia
HybridFull Time
Topcon Positioning GroupTokyo Stock Exchange: 7732: Sells precision positioning and workflow automation for industrial sectors.
1+ YOE1–3 years in customer/technical support or field service; dairy/beef sector knowledge; troubleshooting wiring diagrams and error codes; experience with Salesforce, ticketing systems, and Microsoft 365; valid driver's license and occasional travel (~10–15%).
Customer Support Reps - AI Training - San Jose, US
San Jose, California, United States
$30/hrRemoteContract, Part Time
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, exceptional written English, strong problem-solving and de-escalation skills, high typing speed, attention to detail, PayPal account required; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Public Health Institute: Nonprofit advancing public health through research and community programs.
1+ YOEActive ODS-C credential; associate degree +1yr or high school diploma +3yrs related experience; advanced troubleshooting across PCs/servers/networks/databases; experience with Active Directory, SQL Server, Citrix/VMware; strong customer service and documentation skills.
CNExT, CAS, SQL Server, SQL, Active Directory, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft SharePoint, SQL Management Studio, Citrix, VMware, AppV
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux administration, networking, bash scripting and familiarity with other programming languages; file systems/scale-out NAS experience; S3/HPC advantageous; MS/BSc in CS/CE/EE preferred; ~20% travel.
Director Customer Support - US Customer Solutions Group
Santa Clara, California, United States
$190k-$285k/yrOnsiteFull Time
MarvellNASDAQ: MRVL: Designs and develops high-performance semiconductor and infrastructure solutions.
15+ YOE7+ Mgmt15+ years networking experience with data center/AI infrastructure, 7+ years managing engineering teams and customer-facing technical roles, degree in CS/CE, experience with switch drivers and debugging preferred.
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Emser Tile: Designs and distributes tile and natural stone products.
1+ YOE1-3 years preferred; customer service and warehouse experience, ability to lift up to 50 lbs, forklift operation, JDE and basic computer skills, bilingual Spanish/English preferred, must pass background check.
3+ YOE3+ years P&C insurance sales experience; active Property & Casualty license (California or ability to obtain); strong knowledge of homeowners insurance; able to close business in constrained markets; excellent communication and organizational skills; eager to adopt AI tooling in sales workflows.
034Motorsport: Designs and manufactures high-performance aftermarket parts for automobiles.
Customer service experience in automotive or technical environment; strong communication and problem-solving skills; able to manage multiple priorities; proficiency with CRM and office tools.