19 customer support lead jobs at 12 companies in Beecher, MI
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yrRemoteFull Time
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
3+ YOERequires 3–5 years of customer service and escalation management experience, strong communication, organization, multitasking, interpersonal skills, and proficiency with MS Office, computer platforms, browsers, and operating systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
7+ YOE7+ years in diagnostics/laboratory operations or technical support; Bachelor's in lab science or 5+ years related experience; experience with instrumentation, assays, middleware, customer-facing support, and assay troubleshooting.
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
Retail leadership role responsible for driving sales, supporting optometry services, supervising store staff, and delivering customer-focused eyewear solutions.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Provides customer service, checkout support, cart retrieval, janitorial assistance, and store-wide associate support in a fast-paced retail environment.
J.JillNYSE: JILL: National lifestyle brand providing apparel, footwear, and accessories.
1+ YOERequires 1+ year of retail experience, strong sales and customer engagement skills, team support and coaching ability, excellent communication, and flexible availability for weekends, evenings, and holidays.
Michigan Orthopaedic Surgeons: Providing comprehensive orthopaedic surgery and musculoskeletal healthcare services.
2+ YOEHigh school diploma, 2+ years customer service experience, 1+ year medical office preferred, supervisory experience preferred, proficiency with Microsoft Office and EHR, strong communication and organizational skills.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Processing prescriptions, supporting patients with medication and vision needs, providing high-quality customer service in a retail pharmacy/vision center environment.
BWI Group: Global manufacturer of automotive brake and suspension systems.
Translate customer needs into system requirements, develop architectures, manage interfaces, support verification/validation, and lead cross‑discipline technical activities.
DOORS, Jama, Polarion, SysML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide customer service and sales support, supervise showroom operations, process orders/returns, lead team members, and perform store opening/closing duties.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Supervise store sales and operations, lead and coach team members, ensure customer service standards, handle opening/closing and cash procedures, and support hiring and merchandising.
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide customer service and sales support, lead store team and perform shift management duties, obtain RSS certification; strong communication and retail/auto parts experience preferred.
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
4+ YOEExperience coordinating integrated master schedules, supporting program reviews, preparing metrics, and communicating with IPT leads and customers. Typically HS +4 years experience; bachelor\u0002s degree considered.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Support store operations and lead team members in sales and customer service; perform hiring, opening/closing, order/return processing, and merchandising. Requires Sales Specialist training, Assistant Manager and RSS certifications; CPP and ASE desired. Bilingual candidates encouraged.