139 customer support manager jobs at 81 companies in Beecher, MI
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
Vehlo: Cloud-based software and financial solutions for automotive repair businesses.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Vehlo: Providing software and financial technology for automotive repair shops.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
OxTS: Designs and manufactures precision inertial navigation and positioning systems.
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
Requires customer focus, integrity, detail orientation, time management, teamwork, and the ability to work productively with little or some supervision.
6+ YOEProvide on-site technical support in automotive assembly plants; demonstrate paint application and manufacturing expertise; strong communication and leadership; 6+ years automotive coatings experience preferred; US work authorization required.
First National Bank of America: Providing mortgage lending, note purchasing, and deposit banking services.
Bilingual English/Spanish with customer service experience; strong communication and time management; ability to learn software; in-house mortgage training provided.
Toll BrothersNYSE: TOL: A leading builder of luxury residential homes.
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.
Hilb Group: Provides insurance brokerage and employee benefits advisory services.
Associate degree preferred or equivalent experience, proven customer service and phone skills, Microsoft Windows and Office proficiency, strong organization and communication, agency management system experience preferred.
Friedman Real Estate: Commercial real estate brokerage and property management services.
2+ YOEHigh school diploma/GED and minimum 2 years customer service or administrative experience; strong communication, organization, and Microsoft Office skills; property-management software experience preferred.
LSPedia: Provides traceability and compliance software for the pharmaceutical industry.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
3+ YOERequires 3–5 years of customer service and escalation management experience, strong communication, organization, multitasking, interpersonal skills, and proficiency with MS Office, computer platforms, browsers, and operating systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
4flow: Provides supply chain consulting, software, and fourth-party logistics services.
6+ YOE6+ years product management experience in logistics/supply chain and enterprise SaaS; proven customer discovery, implementation support, market validation; experience using AI for product management; strong communication and stakeholder management; U.S.-based working EST.
Entrega: Provides technology professional services and enterprise IT solutions.
1+ YOEBachelor's degree plus 1+ year experience in account management, project coordination, sales or client-focused roles; OEM/program and dealership experience preferred; strong communication, problem solving, organization, and project management foundations.
General RV Center: Retailer of recreational vehicles and related maintenance services.
Administrative, customer support, client account, insurance operations, or customer service experience preferred. Requires communication, problem-solving, time management, detail orientation, and Microsoft product proficiency.
Niterra North AmericaTokyo Stock Exchange: 5334: Manufactures and supplies automotive ignition and sensor components.
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
Edward Rose & Sons: Builds, owns, and manages multi-family residential apartment communities.
Bachelor's degree in technology or equivalent ERP, CRM, and property management experience; Yardi expertise; customer service skills; valid driver's license; willingness to travel, work overtime, and provide extended support.
Yardi Voyager, RentCafé CRM, RentCafé, Yardi Elevate, YardiOne, Aspire, Microsoft SharePoint, Microsoft Windows, Microsoft Office 365, Windows administration