16 customer support lead jobs at 14 companies in Commerce, TX
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2mo
VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yrHybridFull Time
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
Academy Sports + OutdoorsNasdaq: ASO: Operates a large retail chain for sports and outdoors.
Providing excellent customer service, leading store teams, and supporting store operations across merchandising, inventory, logistics, and sales (multiple team-lead specialties listed).
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
EricssonNasdaq: ERIC: Manufactures telecommunications equipment and provides networking services.
3+ YOE3+ years in sales/sales engineering/customer support within ICT, 4-year technical degree, strong RAN and in‑building wireless knowledge, consultative selling, customer-facing experience, ability to lead virtual teams and travel ~25%.
RDS, RAN Compute, ENM, Radio Dot Solution, Open RAN, Wi-Fi, DAS, RAN virtualization
Front-desk customer service supporting lead conversion and retention; strong verbal/written communication, multitasking, ability to lift 30 lbs and stand long periods; CPR/First Aid/AED within 90 days (provided); high school diploma preferred.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOEMust be 18+, 6 months retail and 6 months customer service experience; ability to stock merchandise, support members, supervise associates, follow safety and merchandising standards.
Copeland: Provides compression and control solutions for climate technologies.
Lead daily shipping operations, coordinate with customer service and logistics, supervise staff, ensure shipping accuracy and compliance, analyze metrics, and support continuous improvement.
Microsoft Excel, Manhattan WMS, Warehouse management systems (WMS)
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Supervise overnight store operations, lead associates, coordinate stocking and merchandising, monitor inventory and productivity, enforce safety standards, and support customer service and financial goals.
First-In, First-Out (FIFO), Stream, Microsoft 401k
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide excellent customer service and retail operations support, lead team members, obtain RSS certification, strong communication, retail sales or auto parts experience preferred, ASE and bilingual skills desired.