673 customer experience manager jobs at 357 companies in Commerce, TX
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
Upbound GroupNASDAQ: UPBD: Provides consumer lease-to-own and digital financial technology solutions.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
Upbound GroupNASDAQ: UPBD: Technology-driven provider of inclusive, flexible financial and retail solutions.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), strong customer service and communication, ability to lead and coach associates, flexible to work nights/weekends/holidays, organized and detail oriented.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; flexible schedule including nights/weekends; strong communication, merchandising, multitasking, and training skills.
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yrOnsiteFull Time
Sage Fence: Installs security fencing and perimeter protection for critical infrastructure.
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
EōS Fitness: Operates a chain of full-service health clubs.
Experience in customer service or front-line leadership (fitness/hospitality preferred); strong communication, problem-solving, and organizational skills; proficiency with Microsoft Office; must pass background check and obtain CPR certification within 30 days; ability to lift 40+ lbs.
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOE4+ years implementing SaaS applications or customer success/project management; bachelor's or equivalent; strong project management, communication, and problem-solving skills; ERP and web integration experience a plus.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
Product Manager - Customer Experience and Surveying (on-site)
Plano, Texas, United States
OnsiteFull Time
Ziosk: Provides restaurant tabletop technology for ordering, payment, and engagement.
5+ YOE2+ Mgmt5+ years product strategy/management experience with 2+ years in a senior customer experience role; experience building software platforms, digital survey design, AI-driven analytics familiarity, and a bachelor’s degree (MBA preferred).
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Selerix Systems: Software for benefits administration and employee enrollment management.
Knowledge of ACA regulations, client onboarding/configuration, strong communication, project management, Microsoft Office and Monday.com experience, eligibility to work in the US.
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
Deliver branch customer service, process transactions, identify sales opportunities, apply product knowledge, manage risk, and use digital tools; typically <1 year experience; no degree required.
Aaron's: Lease-to-own retailer of furniture, electronics, and home appliances.
Must be at least 19, valid state driver's license and satisfactory MVR, DOT requirements where applicable, ability to lift up to 50 lbs (300 lbs with dolly), flexible hours 8am–9pm, strong communication and computer skills; college or management experience preferred.
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
2+ YOE2+ years customer service experience, strong organizational, analytical, communication skills, ERP proficiency, and ability to manage orders and customer relationships.
EPICS, EPICOR, Microsoft Excel, Microsoft Word, Microsoft Outlook
McLean or San Francisco or Richmond or Chicago or New York or Plano
$210k-$287k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
5+ YOEBachelor's degree and 5 years of product management experience; strong customer focus, business strategy translation, leadership, and problem-solving skills.
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
Valid driver's license and personal vehicle, customer-service or sales experience (retail/restaurant/fast food), ability to lift up to 35 lbs and perform outdoor facility tasks, cash handling and deposit experience.
Geoforce: Provides GPS tracking and software for industrial field assets.
2+ YOE2–4 years in customer success or account management, experience owning a book of business, Salesforce/Vitally/Microsoft Office experience, bachelor's or equivalent, SaaS preferred.
Nothing Bundt Cakes: Franchisor and retailer of handcrafted specialty Bundt cakes.
2+ YOEHigh school diploma and 2+ years customer service/order management or related experience; strong communication, organization, critical thinking; proficiency with Microsoft Outlook, Excel, and Word.
Microsoft Outlook, Microsoft Excel, Microsoft Word, ERP
Cates Control Systems: Designs and manufactures industrial automation and control systems.
High school diploma/GED required; customer service or order management experience preferred; proficiency with Epicor and Microsoft Office; strong communication, attention to detail, and organizational skills.
Epicor, Microsoft Excel, Microsoft Outlook, Microsoft Word