1mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
1w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2mo
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Store Support
Celina, Texas, United States
OnsiteFull Time
Perform non-sales store support functions such as order fulfillment, lot/customer assistance, and administrative tasks; must be detail-oriented, have time-management skills, and work with little supervision.
1w
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Centralized Support Specialist
Plano, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years sales/service/hospitality or property management experience; proficiency with Microsoft Office; strong organizational, communication, and property workflow skills.
Microsoft Office, OneSite, Yardi, CRM, AI tools
1mo
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TM Client Support Specialist
Port St Lucie or McKinney or Charlotte
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2 years related experience (Treasury Management, commercial call center, or client service); Microsoft Office proficiency, Treasury Management knowledge, excellent communication and customer service skills.
Microsoft Office
1w
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Implementation Support Specialist
Lehi or Plano or United States
$23-$27/hr HybridFull Time
Experience coordinating complex implementations, customer service and communication skills, proficiency in Microsoft Office and Salesforce, healthcare or pharmacy experience preferred, bachelor’s degree preferred.
Microsoft Office, Google platform/apps, Salesforce
3w
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Endpoint Support Technician
Allen, Texas, United States
$50k-$62k/yr OnsiteFull Time
1+ YOE1+ year IT support experience; troubleshooting hardware/software and office equipment; IT asset tracking and lifecycle management; deploying and configuring end-user devices; strong customer service and documentation skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Word, CMS, device monitoring tools
1mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
1w
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Supervisory Team Lead, Software Support
Plano, Texas, United States
OnsiteFull Time
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
3mo
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Assistant Manager I
Plano, Texas, United States
OnsitePart Time
Part-time Assistant Store Manager role supporting store operations, customer service, and team development.
POS system, Inventory management system
1mo
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Customer Service Associate
Garland, Texas, United States
OnsiteFull Time
Provide customer service and sales support to foodservice customers; recommend products, handle transactions, lift up to 50 lbs, stand for long periods, strong communication and time-management; high school preferred; prior retail/sales a plus.
1mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
2w
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Reputation Manager
Plano, Texas, United States
$65k-$85k/yr HybridFull Time
2+ YOE2–4 years in customer support/community/reputation roles; strong written communication, problem-solving, and independent judgment; experience with review platforms and cross-functional escalation.
Zendesk, Intercom, Sprout Social, App Store, Google Play, Trustpilot, G2, BBB
1mo
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Office Manager
Gordonville, Texas, United States
$17/hr OnsiteFull Time
2+ YOEOversee day-to-day office operations, customer relations, accounts payable/receivable, petty cash and collections; supervise administrative staff; 2+ years office management experience; bachelor’s degree or equivalent; Microsoft Office proficiency.
Microsoft Office Suite, Manage America’s work order system
3w
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Senior Project Manager – Fire/Life Safety Systems
Plano, Texas, United States
$92k-$158k/yr OnsiteFull Time
3+ YOEAssociate degree, 3+ years project management in fire & life safety, Microsoft Office and Microsoft Project proficiency, valid driver's license, NICET preferred, ability to work in team and support customers.
Microsoft Office, Microsoft Project
1w
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Enterprise Technical Account Manager (on-site)
Plano, Texas, United States
OnsiteFull Time
7+ YOE7+ years supporting enterprise customers in TAM/AM/PM/Customer Success roles; experience with SaaS deployments, enterprise rollouts, Jira/ServiceNow; strong project management and communication; bachelor’s degree or equivalent work experience; eligible to work in the U.S.
Jira, ServiceNow
1mo
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Route Sales Support Driver
Paris, Texas, United States
FieldFull Time
Must be 21+, valid non-CDL driver\u0000s license with clean record, high school diploma or equivalent, customer service experience, ability to lift 25-50+ lbs, basic computer/math skills, sales and route management responsibilities.
2mo
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Wendys Assistant Manager
Richardson, Texas, United States
OnsiteFull Time
1+ YOEAssist in daily restaurant operations, leadership, customer service, and compliance; manage shifts and staff; support financial targets.
POS systems, cash handling, smart safe operation, basic computer skills
1mo
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Assistant Site Manager
McKinney, Texas, United States
OnsiteFull Time
Ability to support site operations, train and coach team members, manage scheduling, ensure equipment/safety standards, provide excellent customer service, and support sales/promotions.
2mo
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Assistant Store Manager
Sherman, Texas, United States
OnsiteFull Time
Supports Store Manager in sales, customer service, store operations; leads team; hires and trains staff; bilingual encouraged.
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