1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years leading teams in a SaaS/technology environment; strong operational management, process optimization, analytics, project management, and escalation handling; familiarity with Salesforce and Gainsight.
Salesforce, Gainsight
3w
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Customer Support Manager - Americas
Portland or United States or North America or South America
$110k-$138k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, escalation frameworks, and using CRM/ERP data; CRM/ERP implementation experience; willingness to travel 25–50% and valid passport; ability to drive without restrictions.
IFS, Microsoft Dynamics 365
1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery, 3+ years leading teams in SaaS/technology, strong operational and analytical skills, familiarity with Salesforce and Gainsight, ability to manage escalations and drive process improvements.
Salesforce, Gainsight
2w
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Customer Support Systems & Analytics Lead
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yr RemoteFull Time
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Zendesk, Zendesk Analytics, AI Agent, SQL, Omni, Metabase, Intercom, Guru, Rippit, MaestroQA
1mo
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support or service delivery with 3+ years leading teams in a SaaS/technology environment; strong operational, analytical, and process optimization skills; familiarity with Salesforce and Gainsight; ability to manage escalations and strategic initiatives.
Salesforce, Gainsight
3w
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Senior Team Lead, Customer Onboarding
Bethesda or Vancouver or Waltham
$78k-$123k/yr HybridFull Time
5+ YOE5+ years relevant experience with 2+ years supporting Enterprise accounts, people leadership experience preferred, Bachelor's degree preferred, Salesforce and project management tool knowledge, strong communication and data-driven program leadership.
Salesforce, ZoomInfo
1mo
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Technical Support Supervisor
Salem, Oregon, United States
OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years leading technical support with experience in support processes, CRM/ticketing/knowledge bases, SAS background, ability to analyze complex issues and run case-management reports.
CRM systems, ticketing platforms, knowledge bases, SAS, ERP systems, data analysis tools, Honeywell Forge, case management
3mo
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Sales Lead
Portland, Oregon, United States
$21/hr OnsiteFull Time, Part Time
1+ YOELead store team to meet sales goals; provide customer service and store operations support.
Microsoft Office, Word, Excel, PowerPoint, Publisher
1mo
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Shift Lead
Beaverton, Oregon, United States
$18-$21/hr OnsiteFull Time
1+ Mgmt1+ year leadership/key-holder or supervisory retail experience; able to open/close store, perform cash handling, support inventory and merchandising, engage customers, and communicate in English.
4w
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Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, Oregon, United States
$96k-$132k/yr OnsiteFull Time
Provide advanced hardware/software product support, lead failure analysis, support new product introductions and customer escalations, deliver training and technical documentation; 50% travel and relocation eligible.
1w
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Supervisor Field Support Sr.
Hillsboro, Oregon, United States
$81k-$138k/yr OnsiteFull Time
5+ YOEBachelor\u0002s degree with management experience and minimum 5 years in a related industry (or graduate degree with 2 years management); experience leading service teams and customer-facing operations.
3w
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Assistant Store Lead (Manager) - Portland, OR 97206
Portland, Oregon, United States
$18/hr OnsiteFull Time
Frontline leadership supporting store operations; must have customer service, cash handling, inventory, and training skills; flexible schedule including early mornings, evenings, weekends; minimum 6 months tenure at Black Rock preferred.
POS systems, espresso machines, grinders, convection ovens, handheld devices, email, store systems
3d
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Administrative Coordinator, Lead
Happy Valley, Oregon, United States
$18-$22/hr OnsiteFull Time
Associate degree or equivalent experience; proficiency with Microsoft Word, Excel, Outlook; customer service and medical office experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, MedBridge
2w
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Lead, Trade and Customs
Beaverton, Oregon, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years customs and trade experience, strong project management, customs subject-matter expertise, ability to work cross-functionally and support international teams, U.S. Customs Broker license preferred.
3d
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Pharmacy Operations Team Lead
Hood River, Oregon, United States
$23-$36/hr OnsiteFull Time
Process prescriptions, support patients, provide customer service in store pharmacy and vision center; familiarity with pharmacy operations and customer-facing retail environment.
1w
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Retail Softlines Sales Lead - Key Holder
Portland, Oregon, United States
OnsiteFull Time
Customer-facing retail sales in softlines with key-holder responsibilities; supports store operations and customer service.
2mo
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Area Supervisor
Sherwood, Oregon, United States
OnsiteFull Time
Oversees a specific store area, leads operations, ensures safety, and supports store management as needed.
POS systems
2w
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Lead Fleet Agent (PDX) - Full Time
Portland, Oregon, United States
$28/hr OnsiteFull Time
0.5+ YOE6+ months relevant experience, ability to lift up to 75 lbs, valid driver's license, ability to obtain SIDA badge/US Customs seal/USPS clearance, operate ground support equipment, high school diploma or equivalent, authorized to work in the U.S.
GSE
1mo
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Operations - Pre-Sales Associate I
Portland or Irving
$52k-$56k/yr FieldFull Time
Provide technical presales support, manage territory accounts, generate leads, prepare quotes and reports, travel regularly, resolve customer issues, and support product deliveries and training.
2w
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Shift Leader
Portland, Oregon, United States
$18-$20/hr OnsiteFull Time
Lead and supervise restaurant shifts, develop management skills, deliver customer service, and support operational standards; training provided.
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