1w
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Manager, Customer Experience - SMB
Lake Oswego or Charlotte or Houston
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success/customer experience/SaaS leadership, 3+ years people leadership, proven retention/adoption results, analytical and communication skills, ability to manage priorities in fast-paced environments.
1d
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Customer Experience Manager, Enterprise
Lake Oswego, Oregon, United States
$90k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE5+ years in customer success/account management or SaaS post-sales leadership; expertise in customer lifecycle analytics, executive communication, and retention/expansion strategies.
1w
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Manager, Customer Experience - SMB
Houston or Charlotte or Lake Oswego
$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer success or SaaS post-sales leadership, 3+ years people management, experience improving retention/adoption/expansion, strong analytics and communication skills.
1d
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Full-Time Customer Experience Manager
Vancouver, Washington, United States
$18-$23/hr OnsiteFull Time
Manage front-end operations, lead omnichannel and shrink/safety programs, train and coach team, assist with inventory/cash tasks, and achieve store KPIs.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Head of Customer Experience
San Francisco or Seattle or Portland or New York
$150k-$170k/yr RemoteFull Time
7+ YOE7+ Mgmt7+ years managing a customer support team in startup/technical environments; leadership, hiring, training, performance management; cross-functional collaboration; analytics and AI interest; distributed team management.
CRM, Analytics, AI tools
6d
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Director, Semiconductor Customer Experience Vertical
Oregon or San Francisco or Hillsboro
$124k-$180k/yr RemoteFull Time
6+ YOEAdvanced degree +6 years or Bachelor's +8 years in customer experience; experience with CRM and feedback systems, change management, analytics, continuous improvement, and leading in a matrix; travel 25–50%.
AI, CRM, enterprise feedback management systems, PPI, Six Sigma
1mo
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Customer Experience Lead-Woodburn Premium Outlets
Woodburn, Oregon, United States
$17-$21/hr OnsiteFull Time
Drive sales and coach associates; maintain visual standards; lift/carry up to 40 lbs; flexible schedule including nights and weekends; 1 year retail experience preferred; ability to use store technology.
6d
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Customer Success Manager
Salem or Denver
OnsiteFull Time
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
3w
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Customer Success Manager
Lake Oswego or Westminster or Princeton
$75k-$103k/yr OnsiteFull Time
5+ YOE5+ years customer success/account management experience; Bachelor's degree or equivalent; executive-level communication; experience with Google Suite and Salesforce; customer success certification and Gainsight/Totango experience are a plus; travel on demand.
Google Suite, Salesforce, Gainsight, Totango
2mo
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Customer Success Manager
Westminster or Portland
$69k-$95k/yr OnsiteFull Time
Experience in customer/account management in local government or utilities; knowledge of Public Works/Community Development; proficient with Cityworks, Esri GIS, Gainsight or Salesforce; BA/BS in Business Management, GIS, Geography, or related field.
Cityworks, Esri GIS, Gainsight, Salesforce
2w
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Customer Service Manager
Tampa or Seattle or Charlotte or Portland
OnsiteFull Time
5+ YOE5+ MgmtBachelor's in Business or Engineering, 5+ years customer service and management experience, ISO 9001 environment experience a plus, proficient in Microsoft Office, strong product/pricing knowledge, problem solving and communication skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
1mo
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Customer Success Manager
Tualatin, Oregon, United States
OnsiteFull Time
5+ YOE5+ years related experience and a Bachelor’s degree required; experience managing team performance and employee lifecycle; advanced communication, coaching, KPI management, and cross-functional collaboration skills.
1w
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Customer Project Manager V
Tualatin or United States
$150k/yr HybridFull Time
7+ YOEBachelor's in electrical engineering or equivalent, 7+ years project management experience in power systems, strong customer and stakeholder skills, Microsoft Office/Project proficiency, travel up to 50%.
Microsoft Office, Microsoft Project
1mo
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Customer Success Manager
Dulles or Portland
HybridFull Time
3+ YOE3+ years in customer success or related field, experience with AI-powered SaaS preferred, strong data analysis (Excel/PowerBI), excellent communication, travel up to 50%, bachelor\u0002s in business preferred.
Microsoft Excel, PowerBI
1mo
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Member Experience Associate - Portland
Portland, Oregon, United States
$24/hr OnsiteFull Time
In-person hospitality role requiring strong customer service, event setup, inventory management, basic IT/wifi troubleshooting, ability to stand and perform physical tasks (lift/carry up to 25 lbs), and operate office/kitchen equipment.
Sequoia, printers, dishwashers, blenders, snack carts
2w
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Customer Support Manager - Americas
Portland or United States or North America or South America
$110k-$138k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, escalation frameworks, and using CRM/ERP data; CRM/ERP implementation experience; willingness to travel 25–50% and valid passport; ability to drive without restrictions.
IFS, Microsoft Dynamics 365
2d
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Leasing and Experience Manager (Carson & Raleigh)
Portland, Oregon, United States
$30-$32/hr OnsiteFull Time
2+ YOEMinimum 2 years leasing experience, high school diploma required (bachelor's preferred), supervisory experience, strong customer service, sales and communication skills, familiarity with pricing and occupancy reporting.
2w
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Customer Success Manager
Portland, Oregon, United States
HybridFull Time
2+ YOE2+ years post-sale Customer Success or Account Management experience at a B2B SaaS company; experience with renewals, QBRs, data-driven health metrics, strong written/verbal communication, and ability to manage 15–25 accounts; travel up to 25%.
HubSpot, Slack, Notion
2w
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Resident Experience Manager - University Pointe at College Station
Portland or College Station
OnsiteFull Time
2+ YOE2+ Mgmt2+ years leadership in student or multifamily housing; experience in leasing, marketing, customer service, budgeting and supervision; bachelor’s degree preferred; must live on-site and participate in on-call emergency response; strong communication and leadership.
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