24 customer support lead jobs at 11 companies in Rocky Mount, NC
2w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1w
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PT Customer Lead (541847)
Franklinton, North Carolina, United States
OnsitePart Time
Customer Lead role supporting retail operations; the posting emphasizes on-the-job learning, training, professional development, and commitment to customer service.
6d
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Support Lead Part Time
Greenville, North Carolina, United States
$12/hr OnsitePart Time
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store operations.
1mo
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Sales Support Lead
Raleigh, North Carolina, United States
OnsiteFull Time
4+ YOEExperience in sales/inside sales/customer service or purchasing; strong customer service, attention to detail, problem solving, computer proficiency, and ability to work independently; bachelor's preferred or HS plus 4 years experience.
ERP, CRM, order management systems
1w
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FT Manager Customer Service (H)
Henderson, North Carolina, United States
OnsiteFull Time
Leads front-end store operations, manages associates, supports financial goals, and delivers customer service. Requires leadership, communication, problem-solving, computer skills, physical stamina, and food safety accreditation.
Food Lion To-Go, average cost inventory system (ACIS), Microsoft Excel
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3w
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Lead Bath Installer
Raleigh, North Carolina, United States
FieldFull Time
Install bath products, perform measurements and pre-construction tasks, lift over 75 lbs, complete OSHA safety course, provide customer-facing support and maintain company vehicle.
1mo
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Member Service Manager
Rolesville, North Carolina, United States
OnsiteFull Time
Lead and train MSRs, oversee cash management and branch operations, ensure compliance, resolve member issues, and support hiring and employee development. High school diploma required; strong MSR experience and leadership skills.
Workday, OnBase, MARGO, CXone, Visa DPS System
1mo
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Engineer I
Tarboro, North Carolina, United States
OnsiteFull Time
Supports new product introduction process development, leads cross-functional teams, prepares reports, develops capacity plans, supports customer audits, and assists with budgeting and asset inventory.
New Product Introduction (NPI)
1mo
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Engineer I
Tarboro, North Carolina, United States
OnsiteFull Time
Support NPI process development, lead cross-functional teams, create reports, develop capacity plans, support customer audits/visits, assist budgeting, perform fixed asset inventory, and attend meetings outside normal hours.
1w
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Assistant Manager(08836) - 3335 N. Hathaway Blvd.
Sharpsburg, North Carolina, United States
OnsiteFull Time
Leads store teams, manages staffing and operations, handles customer disputes, uses computer-based order entry, and supports opening, closing, inventory, deposits, and delivery coordination.
computer-based order entry system
1mo
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Manager - Auto Parts - Sales Representative
Littleton, North Carolina, United States
$45k-$75k/yr OnsiteFull Time
Lead parts counter operations, manage inventory and orders, support retail and wholesale customers, build relationships with repair shops, and supervise a parts sales team; 2+ years parts experience and management experience preferred; must be able to lift up to 75 lbs.
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