41 customer support manager jobs at 29 companies in Cedar Rapids, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1w
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Work From Home - Client Support Manager
Iowa City, Iowa, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
3mo
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Medical Support Assistant (Advanced)
Iowa City, Iowa, Iowa, United States
$50k-$65k/yr OnsiteFull Time
Assist clinical teams; manage patient data; schedule; use health systems; strong customer service; English proficient.
Microsoft Office, Electronic Health Record (EHR) systems
1mo
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Sales Support, Development - SMG Unit
Cedar Rapids, Iowa, United States
HybridFull Time
Customer-facing support executing finance transactions accurately; strong time management, math, verbal/written communication; high school diploma; MS Office proficiency; customer service or financial services experience preferred.
Microsoft Office
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; 1–3 years of customer service experience in healthcare, hospitality, or retail; communication, organization, Microsoft applications, service recovery, and de-escalation skills required.
Microsoft applications, Epic Electronic Health Record, Mazevo Event Software, Lost and Found software
3w
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Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations and staff, support sales and profitability, manage inventory, ensure safety/compliance, and deliver excellent customer service.
Google Workspace, T3
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent; 1–3 years of customer service experience in healthcare, hospitality, or retail; strong communication, interpersonal, organizational, and de-escalation skills; Microsoft applications proficiency; valid driver's license.
Microsoft applications, Epic Electronic Health Record, Lost and Found software, Mazevo Event Software, Microsoft Excel
1mo
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Assistant Manager I
Waterloo, Iowa, United States
OnsitePart Time
Support store operations, supervise and develop associates, manage inventory and merchandising, perform opening/closing and cash handling, lift up to 55 lbs., and provide exceptional customer service.
1w
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Deskside Support Engineer-Anamosa, IA
Anamosa, Iowa, United States
$60k-$720k/yr OnsiteFull Time
Experience supporting end-user hardware; knowledge of Windows OS, networking, and enterprise applications; familiarity with imaging, device management, and ITSM systems; strong troubleshooting, communication, and customer service skills.
Windows OS, ITSM
4d
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Office Manager
Waterloo, Iowa, United States
$46k-$56k/yr OnsiteFull Time
Requires organization, communication, confidentiality, office software proficiency, and relevant office management, administrative, customer service, business management, or supervisory experience. Must pass state, federal, and child abuse background checks.
Sage Intacct, Bloomerang, ACES, RingCentral
3d
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; technical troubleshooting, Windows systems, communication, analytical, and leadership skills.
Windows, PCs, servers, Microsoft Office
3d
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Windows
3w
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Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations, manage inventory and P&L, develop staff, deliver customer service, and support sales growth; retail management experience preferred.
Google Workspace, T3
1d
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Assistant Manager
Cedar Rapids, Iowa, United States
$16/hr OnsitePart Time
Leadership experience required; supervises 3–10 employees, manages shifts, handles cash, trains staff, and supports quality, safety, and customer experience. No education required.
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
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Supervisor, Advice Center Sales Support
Cedar Rapids or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years financial services or customer service experience, bachelor’s degree or equivalent, FINRA Series 6 or obtain within 6 months, life license within 90 days, MS Office proficiency, supervisory experience preferred.
Microsoft Office
3w
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STORE MANAGER CANDIDATE IN WYOMING, IA
Wyoming, Iowa, United States
OnsiteFull Time
Supports store operations including staffing, merchandising, inventory, cash control, and customer service; high school diploma preferred; retail experience preferred.
IBM cash register, SAFE, STARS, hand-held scanners
1mo
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Route Service Manager - UniFirst (Milan, IL)
Iowa or Illinois or Waterloo or Grundy Center or Milan
OnsiteFull Time
Manage and develop route teams, grow customer accounts, negotiate renewals, and support location operations; high school diploma or GED required, valid non-commercial driver\u0019s license, DOT physical, ability to lift 50 lbs.
Microsoft Office
1mo
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Assistant Branch Manager - Fairfax IA (Fairfax, IA, US, 52228)
Fairfax, Iowa, United States
$60k-$70k/yr OnsiteFull Time
Branch management support including P&L, budgeting, operational reviews, fleet and safety management, OSHA/DOT compliance, audits, customer relationship development, employee relations, and basic computer competence. Bachelor's degree in business preferred; travel ability required.
1mo
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Office Administrator
Marion, Iowa, United States
OnsiteFull Time
Provide office management and resident support including answering phones, greeting customers, preparing correspondence, maintaining files, scheduling maintenance, and collecting resident payments.
Microsoft Office
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