28 customer support manager jobs at 22 companies in Waterloo, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1w
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Work From Home - Client Support Manager
Cedar Falls, Iowa, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
1mo
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Sales Support, Development - SMG Unit
Cedar Rapids, Iowa, United States
HybridFull Time
Customer-facing support executing finance transactions accurately; strong time management, math, verbal/written communication; high school diploma; MS Office proficiency; customer service or financial services experience preferred.
Microsoft Office
1mo
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Assistant Manager I
Waterloo, Iowa, United States
OnsitePart Time
Support store operations, supervise and develop associates, manage inventory and merchandising, perform opening/closing and cash handling, lift up to 55 lbs., and provide exceptional customer service.
4d
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Office Manager
Waterloo, Iowa, United States
$46k-$56k/yr OnsiteFull Time
Requires organization, communication, confidentiality, office software proficiency, and relevant office management, administrative, customer service, business management, or supervisory experience. Must pass state, federal, and child abuse background checks.
Sage Intacct, Bloomerang, ACES, RingCentral
2w
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Customer Service Representative Nights and Weekend
Cedar Falls, Iowa, United States
OnsiteFull Time, Part Time
Provide superior customer service, perform front-desk tasks, support new member sales, handle phone inquiries, and assist with member account management.
3d
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; technical troubleshooting, Windows systems, communication, analytical, and leadership skills.
Windows, PCs, servers, Microsoft Office
3d
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Windows
1d
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Assistant Manager
Cedar Rapids, Iowa, United States
$16/hr OnsitePart Time
Leadership experience required; supervises 3–10 employees, manages shifts, handles cash, trains staff, and supports quality, safety, and customer experience. No education required.
2mo
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Operations Manager, New Hampton ARC
New Hampton, Iowa, United States
OnsiteFull Time
Manage day-to-day operations of an agronomy retail center, supervise staff, maintain inventory and safety programs, support customer relations, and use company systems for invoicing and recordkeeping.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft OneDrive
1mo
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Assistant Store Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
1mo
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Supervisor, Advice Center Sales Support
Cedar Rapids or Denver
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years financial services or customer service experience, bachelor’s degree or equivalent, FINRA Series 6 or obtain within 6 months, life license within 90 days, MS Office proficiency, supervisory experience preferred.
Microsoft Office
1mo
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Route Service Manager - UniFirst (Milan, IL)
Iowa or Illinois or Waterloo or Grundy Center or Milan
OnsiteFull Time
Manage and develop route teams, grow customer accounts, negotiate renewals, and support location operations; high school diploma or GED required, valid non-commercial driver\u0019s license, DOT physical, ability to lift 50 lbs.
Microsoft Office
2w
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Photo Specialist
Waterloo, Iowa, United States
$15-$18/hr OnsitePart Time
Provide expert photo services, process transactions, manage inventory and supplies, support FedEx/Western Union, maintain customer service standards; must be fluent in English and work flexible schedule including evenings and weekends.
2w
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Facilities Coordinator
Cedar Rapids, Iowa, United States
$20-$24/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year administrative or tenant services experience, MS Office proficiency, customer service and facilities/property management knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Mobile Home Community Associate
Shellsburg, Iowa, United States
$14/hr OnsitePart Time
Provide administrative support, resident relations, property upkeep coordination, sales assistance; Microsoft Office and Rent Manager experience preferred; strong communication and organization; availability for weekdays and weekends.
Microsoft Office, Rent Manager
2mo
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Experience Specialist - Family Medicine Eldora
Eldora, Iowa, United States
$15-$22/hr OnsiteFull Time
High school diploma required; customer service experience in a hospital or healthcare setting preferred; ability to manage front desk tasks, check-in/check-out, phone handling, and maintain EMR patient records.
EMR
1mo
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Shift Leader
Cedar Rapids, Iowa, United States
$14-$15/hr OnsiteFull Time
Supervise shift operations, develop management skills through training, provide customer service, and support team performance; flexible schedule availability.
3mo
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Hiring Remote Insurance Brokers
Cedar Rapids, Iowa, United States
$70k-$90k/yr RemoteFull Time
The Edelson Agency: Provides life insurance and debt elimination financial strategies.
Strong sales, customer service, and organizational skills; ability to assess client needs, explain policies, manage applications, and support claims and renewals; remote work with flexible hours.
3mo
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Area Supervisor
Cedar Falls, Iowa, United States
OnsiteFull Time
Oversee store-area operations, supervise associates, maintain safety, and support merchandising and customer service.
POS, Cash register
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