1w
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
3w
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Customer Support Manager - Americas
Seattle, Washington, United States
$110k-$138k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
CRM, ERP, IFS, Microsoft Dynamics 365
2w
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Head of Customer Support
Seattle, Washington, United States
RemoteFull Time
Experience building and leading customer support functions, scaling support systems, hiring and mentoring teams, defining KPIs, and optimizing processes for high consumer trust.
3w
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Customer Support Representative
Seattle, Washington, United States
$23-$25/hr HybridFull Time
1+ YOE1+ year customer-facing experience, associate degree or equivalent, proficiency with Freshdesk and Microsoft Office, strong communication, conflict resolution, and time-management skills.
Freshdesk, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Technical Support Quality Manager, Amazon Leo Customer Support
Bellevue, Washington, United States
$139k-$188k/yr OnsiteFull Time
7+ YOELead quality assurance for multi-channel customer support; 7+ years in quality management; Six Sigma Black Belt; cross-functional leadership.
Six Sigma, DMAIC, DMADV, statistical_process_control, speech_analytics, AI-assisted QA
1mo
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Customer Support Engineering Lead
Seattle, Washington, United States
$165k-$185k/yr OnsiteFull Time
Customer-facing technical support engineering experience; strong communication and leadership; experience with support platforms, ticketing workflows, AI tools/LLMs/coding agents, and building automation for triage and resolution.
Pylon, Linear, AI tools, LLM workflows, coding agents
1w
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Customer Support Coordinator
Seattle, Washington, United States
$25-$31/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience; associate degree preferred. Strong communication, organizational, order management, and MS Office skills. Familiarity with AS9100, Oracle JDEdwards or SAP is beneficial.
Microsoft Word, Microsoft Excel, Oracle JDEdwards, SAP, BPM, AHA
2w
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Senior Manager Customer Debug Support Engineering
Seattle, Washington, United States
OnsiteFull Time
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
1mo
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Senior Manager, Customer Success
San Francisco or Denver or Seattle or New York City
$130k-$168k/yr RemoteFull Time
Experience managing Customer Success or Support teams in a tech/SaaS environment; coaching, escalation handling, process improvement, data-driven decision making, hiring/onboarding, and strong communication skills.
3mo
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Customer Success Manager
Chicago or New York or Boston or Dallas or Seattle or United States
$116k/yr RemoteFull Time
7+ YOE7+ years in customer success, support, or sales engineering; BS/MS in computer science; strong Java knowledge; CRM tools experience; excellent communication; propensity for cross-functional collaboration.
Salesforce, Clari, CRM
1w
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2mo
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Customer Support Quality Assurance Manager
San Jose or Bellevue
$130k-$150k/yr OnsiteFull Time
5+ YOEBS/BA in mechanical or electrical engineering; 5+ years in mechanical/thermal/electrical engineering; QA leadership; strong communication and leadership skills.
3w
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
1mo
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Customer Service Mgr-BLR
Everett, Washington, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years in sales operations/customer support/commercial operations, knowledge of fixed-wing/rotary aircraft and FAA STCs, strong data analysis, Microsoft Office proficiency, excellent communication and process improvement skills.
Microsoft Office, Oracle, SAP, NetSuite, Epicor
1mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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DSHS FTAA IT Customer Support Entry
Federal Way or Tumwater or Spokane
$64k-$86k/yr HybridFull Time
1+ YOEAssociate degree in CIS preferred or equivalent experience (1–3 years) in IT support; valid driver's license; background check; help desk, desktop hardware/software, and access management experience.
Microsoft Visio, Adobe Acrobat, Microsoft Active Directory, Azure Virtual Desktop (AVD), VPN, Barcode, ORION, AVD, SAW
2mo
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Store Support
Tukwila, Washington, United States
$23-$24/hr OnsiteFull Time
Performs non-sales store support including order fulfillment, customer assistance, lot support, administrative tasks, cash management, and program compliance; must be detail-oriented with good time-management and integrity.
1w
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Senior Support Engineering Manager
Redmond or Fargo or Irving or Charlotte
$106k-$204k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's in CS/IT or related and 5+ years operational/delivery/account/vendor experience,5+ years people management,ability to pass Microsoft Cloud background check and citizenship verification; preferred MS and IT certifications and ERP experience.
Microsoft Dynamics 365, SAP, Oracle, NetSuite, PeopleSoft, Epicor
1mo
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Customer Success Incident Manager
Bellevue or Chicago or San Francisco or California or Colorado or Illinois or New York or Washington
$104k-$143k/yr HybridFull Time
3+ YOE3+ years enterprise SaaS technical support/incident management, experience with Trust and P1 case handling, strong verbal/written communication, process rollout, trend analysis, training/mentoring, and ability to work flexible/on-call schedules.
Auth0, Okta
1w
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
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