203 customer support manager jobs at 121 companies in Kirkland, WA
2w
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Customer Support Lead
Everett, Washington, United States
$30-$34/hr OnsiteFull Time
2+ YOEHigh school diploma or GED required; 2+ years in estimating, purchasing, customer support, materials, accounting support, or manufacturing coordination preferred. ERP and Microsoft Office experience required.
ERP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, AS9100, ISO 9001, PPE
1mo
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
1mo
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Senior Manager Customer Debug Support Engineering
Seattle, Washington, United States
OnsiteFull Time
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
1mo
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Remote Customer Support Representative – Work From Home (Full-Time / Part-Time)
White Center, Washington, United States
$20-$39/hr RemoteFull Time, Part Time
Experience in customer-facing support, strong written/verbal communication, problem-solving, time management, reliable internet and home workspace required.
1mo
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
3mo
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Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yr OnsiteFull Time
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
1mo
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
2w
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Principal Customer Experience Engineering Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
1w
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Non-Technical Customer Support (Everett, WA)
Everett, Washington, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Oracle experience desired, with strong problem-solving, communication, multitasking, teamwork, and deadline-management skills.
Oracle, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Dynamics, Microsoft Outlook, WAWF, Five9s
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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Non-Technical Customer Support (Everett, WA)
Everett, Washington, United States
$43k-$65k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Two years of Oracle experience desired, with strong problem-solving, communication, multitasking, teamwork, and deadline-management skills.
Oracle, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Dynamics, Microsoft Outlook, WAWF, Five9s, Fortive Business System (FBS)
3w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
3mo
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Store Support
Tukwila, Washington, United States
$23-$24/hr OnsiteFull Time
Performs non-sales store support including order fulfillment, customer assistance, lot support, administrative tasks, cash management, and program compliance; must be detail-oriented with good time-management and integrity.
3d
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Product Support Manager
Fife or Tacoma or Montesano
$115k-$155k/yr OnsiteFull Time
Requires successful management experience in capital retail goods, budgeting, personnel management, marketing and sales, Microsoft Office skills, leadership, communication, customer relations, and a driver's license.
Microsoft Office
3d
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Product Support Manager
Fife or Tacoma or Montesano
$115k-$155k/yr OnsiteFull Time
Successful management experience in capital retail goods, budgeting, goal setting, personnel management, marketing and sales. Requires Microsoft Office skills, leadership, communication, customer relations, and a driver's license.
Microsoft Office
2w
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Support Specialist
Seattle, Washington, United States
HybridFull Time
2+ YOEBachelor's degree or equivalent experience and 2+ years in Tier 3 customer support handling complex escalations. Requires strong investigation, judgment, communication, policy interpretation, and workload management skills.
1mo
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
1mo
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Principal Support Escalation Manager (Technical Support Lead) (200043808)
Redmond, Washington, United States
OnsiteFull Time
Not provided in the posting.
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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