215 customer support manager jobs at 164 companies in Fallbrook, CA
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Manager of Customer Support
San Diego, California, United States
OnsiteFull Time
Workiz: Field service management software for scheduling and dispatching operations.
5+ YOE2+ Mgmt5+ years in customer support/customer success with 2+ years managing managers or supervisors; experience with multi-tiered support, support metrics, coaching, troubleshooting, and a bachelor’s degree or equivalent.
Clinically AI: Automates documentation and compliance for behavioral health providers.
2+ YOE2+ years in customer/technical support or client-facing SaaS roles; strong written/verbal communication; software/workflow troubleshooting; active daily user of AI tools; cross-functional collaboration and customer relationship skills.
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Aroa BiosurgeryASX: ARX: Develops and manufactures regenerative medical products for tissue repair.
2+ YOE2+ years in customer support/order management; experience with ERP or Salesforce; strong communication, attention to detail, problem-solving, and ability to collaborate across teams.
Customer Support Operations Manager - Intercom & Fin AI
Santee or United States
$30-$40/hrRemoteFull Time
Vista Fulfillment Group: A fulfillment services provider supporting ecommerce and order-management operations.
3+ YOEUS-based, bachelor’s degree required, experience managing ~10+ support agents, 3+ years Intercom and 3+ years Fin AI experience, strong KPI knowledge, chat/email/phone support experience, APIs/integration comfort, excellent communication and leadership.
Qcells: Provider of solar modules, energy storage, and EPC services.
2+ YOESolar industry experience, 2+ years relevant experience (2+ in solar customer service preferred), strong analytical and communication skills, Excel proficiency, troubleshooting and case management experience.
Anduril Industries: Defense technology building autonomous military hardware and software.
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
5+ YOE2+ Mgmt5+ years customer service in medical device/healthcare, 2+ years leadership in support, complaint handling/regulatory knowledge, Salesforce experience, strong communication and problem-solving skills.
Salesforce, NetSuite, Quality Management Systems (QMS), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
PracticeTek: Provides software and payment solutions for retail healthcare practices.
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
RexelEuronext Paris: RXL: Wholesale distribution of electrical products and energy management services.
7+ YOE7+ years in quotation, project management, or customer service; high school/GED required; experience in electrical distribution preferred; strong communication, analytical, and multi-tasking skills; proficiency with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Support Representative - Repair Solutions (El Cajon, CA, US)
El Cajon, California, United States
$25-$30/hrOnsiteFull Time
GKN AerospaceLondon Stock Exchange: MRO: Manufacturer of advanced systems and components for global aircraft.
2+ YOE2+ years B2B customer-facing experience; order management, quoting, CRM/ERP proficiency; strong written and verbal communication, organization, and ability to manage multiple open orders.
GoFundMe: Provides an online platform for personal and nonprofit fundraising.
5+ YOE5+ years managing customer care technology or support platforms; deep Zendesk administration; experience with Ada/Sierra and AI-enabled support; SQL and dashboard experience; vendor management and stakeholder influence.
CohuNASDAQ: COHU: Provides semiconductor test, handling, and inspection equipment and services.
3+ YOE2+ MgmtBachelor's in Electrical/Electronics/Mechatronics or equivalent, 3+ years technical product or sales experience in semiconductor test, 2+ years supervisory experience, strong analytical and communication skills, able to work extended hours and weekends.
Microsoft Excel, Microsoft PowerPoint, Oracle, PLC
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yrRemoteFull Time
Land O'Lakes: A member-owned cooperative providing agricultural supplies and dairy products.
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
Department Care Support Coordinator (Administrative Support Coordinator I )
San Diego, California, United States
$4k-$6k/moHybridFull Time
California State University: Public university system providing higher education and academic research.
Provide administrative support, records management, transaction processing, customer service, and coordination of departmental logistics; proficiency with office systems and strong written/oral communication required.
Microsoft Office Suite, Google Workspace, PeopleSoft, OnBase, Interfolio, Smartsheet, DocuSign, Adobe Acrobat
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support tasks such as order fulfillment, lot assistance, administrative services, cash handling, vendor interaction; must be detail-oriented, have time-management skills, integrity, and work with little supervision.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
15+ YOE15+ Mgmt15+ years in customer success or partner management with senior leadership experience; strong cross-functional collaboration; accounting/finance domain knowledge a plus.
Customer Service Team Leader (Front End Support Manager)
Del Mar, California, United States
$25-$43/hrOnsiteFull Time
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
2+ YOE1+ Mgmt24+ months retail experience including 12+ months team leadership, ability to lift 50 pounds, proficiency with Microsoft Office and email, strong interpersonal and supervisory skills.
1+ YOE1–3 years customer support or operations experience, proficiency with Microsoft Excel/Word/PowerPoint and order management/ERP systems, associate degree or equivalent, strong organization and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Sales Order Management system, ERP
La Jolla or San Diego or San Francisco or Los Angeles
$25/hrOnsiteFull Time
TEKsystems: Provides IT staffing and business transformation technology services.
1+ YOE1+ years customer-service experience; associate degree or two years' applicable experience preferred. Must be able to perform onboarding, payroll submission, front-office customer service, vendor management, and general administrative support.