32 customer support lead jobs at 28 companies in Fallbrook, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
10+ YOE6+ Mgmt10+ years in SaaS with 6+ years leading large customer success/support teams; experience scaling 50+ person organizations, improving CSAT/retention, and implementing AI/automation; proficiency with Salesforce, Tableau, Excel/PowerPoint.
ChatGPT, Claude, Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+; ability to supervise associates, handle transactions, and support member services.
Sylvan Learning: Personalized K-12 tutoring and test preparation services.
Organized, customer-focused individual to manage daily center operations, assist families with scheduling/enrollment, support instructors, and occasionally teach or proctor assessments. Experience in education, tutoring, childcare, or customer service is a plus.
Associated Students SDSU: Manages recreational facilities and student programs at SDSU.
Must be an enrolled SDSU student in good standing and eligible to work in the U.S.; strong communication and organization; customer service experience preferred; complete specified trainings within 30 days; ability to lift and perform physical tasks.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.
Chapman University: A private university offering undergraduate and graduate degree programs.
Little to minimal prior experience; ability to learn support processes; familiarity with Microsoft Office Suite; front-desk/customer service skills preferred.
Urban Plates: Operates a chain of chef-driven fast-casual healthy restaurants.
Entry-level leadership role supporting guest experience, shift execution, and team development in a front-of-house restaurant; excellent communication and customer service skills.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEDegree in engineering or materials science required; 5+ years (PhD) or 7+ years (BSc/MSc) experience in R&D/application engineering; customer support, SMT/encapsulant knowledge, material handling and statistical analysis (MinTab/JMP) experience; global travel up to 25%.
General Atomics: Designs and manufactures unmanned aircraft and nuclear technology systems.
10+ YOESenior technical leader with 10+ years experience (varies by degree), expertise in multi-agent autonomy, reinforcement learning, decision support, customer engagement with DoD, and ability to obtain Top Secret/SCI clearance.
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Lead studio hospitality and daily operations, support management, train staff, manage client inquiries, maintain facilities, and work weekends and holidays. Must be 18+ with strong customer service and communication skills.
Lodging Dynamics: Manages premium-brand hotels and hospitality resort operations.
1+ YOEMinimum 1 year customer service experience (hospitality preferred); high school diploma or equivalent or 6-12 months related experience; strong communication, organization, time management, and customer service skills; familiarity with hospitality procedures and systems; ability to lead and support training.
Account Representative - State Farm Agent Team Member
San Diego, California, United States
$50k-$75k/yrOnsiteFull Time
Kevin Beach - State Farm Agent: Local insurance agency offering auto, home, and life insurance.
Customer-service and sales experience preferred; strong communication, relationship management, and marketing interest; ability to develop leads and support customers.
Orangetheory Fitness: Science-backed, heart-rate based group fitness and training.
Support studio operations, assist manager, lead staff, drive member experience, and participate in sales and scheduling; strong communication and customer service skills required.
Washington or Oregon or Texas or Arizona or San Diego
$85k-$105k/yrRemoteFull Time
CohuNASDAQ: COHU: Provides semiconductor test, handling, and inspection equipment and services.
5+ YOE3+ Mgmt5+ years IT/application support experience, 3+ years leading IT service/support teams, experience customizing Oracle Fusion roles and security, familiarity with Oracle IAM/IDCS/BI, SOX audit experience, bachelor's in IT or equivalent.
SSP GroupLondon Stock Exchange: SSPG: Operates food and beverage outlets in international travel hubs.
Leading shifts to meet operational standards, deliver customer service, coach and train team members, complete opening/closing checklists, and support daily restaurant operations.
ADDMAN Group: Provides additive manufacturing and precision CNC machining services.
3+ YOELead and maintain QMS (ISO/AS9100), manage supplier and customer quality, conduct audits and investigations, apply quality tools (Six Sigma), and support manufacturing quality activities.
ASME Y14.5, PC DMIS, Global Shop Solutions, Six Sigma, CMM