187 customer support manager jobs at 124 companies in Kyle, TX
3w
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
2w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
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Head of Customer Support Operations
Austin or Israel
HybridFull Time
Experience scaling B2B customer support operations, building reporting and Voice of Customer programs, driving cross-functional projects, strong analytical and executive communication skills, AI/tools adoption mindset; Austin-based, hybrid.
1mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
21h
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Customer-service experience, strong organization and communication, ability to manage multiple projects, Microsoft Office and HubSpot experience, comfortable learning technical products.
Microsoft Office, HubSpot
21h
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Coordinate project handoffs, manage submittals and records in HubSpot, provide customer service and basic technical/parts support, proficiency with Microsoft Office and CRM.
Microsoft Office, HubSpot
2mo
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Manager, Customer Operations and Support
Austin, Texas, United States
OnsiteFull Time
Experience in customer operations and support, leadership, AI tooling, and cross-functional collaboration.
2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
2mo
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Customer Experience Associate
Austin, Texas, United States
$13-$15/hr OnsitePart Time
Customer service and front desk duties; reservations management; member support; basic administrative tasks; promote merchandise.
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
1w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
3w
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Customer Service Representative
Austin, Texas, United States
OnsiteFull Time
Provide customer-facing support for vehicle repair processes, coordinate rentals/tows, manage payments, maintain logs, and perform administrative tasks; valid driver’s license and strong communication skills required.
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
2w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
High school diploma, world-class customer service, troubleshooting and problem-solving skills, proficiency with remote desktops and G-Suite, strong typing and documentation; help desk or HVAC/energy management experience preferred.
remote desktops, G-Suite, OS
1mo
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Sr Associate, Customer Care
Rochester or Oxford or Dallas or Austin
$40k-$46k/yr OnsiteFull Time
5+ YOEHigh school diploma/GED required, 5+ years customer support experience with minimum 3 years contact center; strong written/verbal communication, 35+ wpm typing, Microsoft suite familiarity, strong problem-solving and time management.
Microsoft suite/products
3mo
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Support Lead Part Time
Georgetown, Texas, United States
$13/hr OnsitePart Time
1+ YOE1+ MgmtPart-time Support Lead with at least 1 year of management experience; high school graduate; strong communication; multi-tasking; customer service focus.
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