36 customer support lead jobs at 27 companies in Kyle, TX
1mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
1w
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Support Lead Part Time
Austin, Texas, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, and customer service skills.
3w
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Operations Lead (Member Support)
Austin or United States
RemoteFull Time
7+ YOE3+ Mgmt7+ years relevant experience including 3+ years people management; customer-facing support experience for complex benefits/healthcare/finance products; experience with high-volume seasonal queues, coaching, and scaling support via automation.
1mo
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Global CS Lead - Account Specialists
London or Singapore or Austin or Tallinn or Budapest or São Paulo
£74k-£96k/yr HybridFull Time
Proven global people leader with experience scaling customer support, managing KPIs and commercial outcomes, coordinating across regions/time zones, strong analytical and stakeholder management skills, and knowledge of KYC/compliance.
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
1mo
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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Austin, Texas, United States
$16-$18/hr OnsiteFull Time
Provides supervision and assignments for housekeeping teams; preferred 1+ year lead housekeeping experience; must maintain quality, use PPE, adjust schedules, and perform customer service tasks.
2mo
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SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
AWS
2w
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Commercial Sales Support
Austin, Texas, United States
$18/hr OnsiteFull Time
Provide sales support to outside reps, handle inbound/outbound leads, prepare quotes and orders, estimate quantities, schedule deliveries, and resolve customer issues.
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Fazolis Lead Cashier - PT
San Antonio, Texas, United States
$11-$14/hr OnsitePart Time
Cash handling and POS experience, merchandising and inventory skills, strong verbal communication, ability to work flexible hours including nights/weekends/holidays, and ability to train and support cashier staff.
POS
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
1mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Coaching and supporting call center representatives, documenting calls for quality and training, handling escalated calls, strong written and verbal communication, dependable and detail oriented, able to work operational hours.
2mo
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Student Success Team Lead
Austin, Texas, United States
$72k-$82k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years experience in customer service, education, student support, or coaching; 3+ years leadership; data-driven with experience using metrics; strong communication and coaching skills.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3w
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Technical Analyst 5-Support
Austin, Texas, United States
$91k-$187k/yr OnsiteFull Time
6+ YOE6+ years experience; lead incident diagnosis, develop infrastructure services and integrations, cloud and Java knowledge, mentor junior analysts; on-call and customer-facing support.
Identity and Access Management, Java, JavaScript Framework, Kafka, Oracle AI Database, Python
2mo
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Lead Data Entry Pharmacy Technician
Austin, Texas, United States
OnsiteFull Time
Licensed Pharmacy Technician in Texas required; data entry and customer service experience preferred; able to multitask with attention to detail; capable of light lifting.
1w
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Lead Enterprise Client Service Representative, Spectrum Business
Austin, Texas, United States
OnsiteFull Time
4+ YOEBachelor’s degree or equivalent; 4+ years of sales support, B2B sales, CRM, and billing platform experience; 3+ years customer service; 2+ years data entry; strong English, computer, communication, and analytical skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Windows, Salesforce, Siebel, CSG, ICOMS, Oracle, CRM, billing platform
3w
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Pharmacy Operations Team Lead
Cedar Park, Texas, United States
$22-$35/hr OnsiteFull Time
Processing prescriptions, supporting patients with medication and vision needs, and providing high-level customer service in a pharmacy/vision center.
3w
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Supportive Housing Lead Desk Clerk
Austin, Texas, United States
$22/hr OnsiteFull Time
Front desk experience required, high school diploma/GED, strong interpersonal and de-escalation skills, advanced Microsoft Office and smartphone use, ability to follow procedures and maintain confidentiality.
Microsoft Office, smart phones
1mo
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Warehouse Lead - Distribution (81753)
Round Rock, Texas, United States
$18-$19/hr OnsiteFull Time
Proven warehouse/distribution experience, strong leadership and communication, inventory and logistics knowledge, ability to perform heavy lifting and operate materials handling equipment, and support closing paperwork and customer follow-up.
forklift
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