271 customer support manager jobs at 130 companies in Lakeland, FL
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yrHybridFull Time
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
Mid-Florida Heating & Air: Provides customer-facing support and order processing in a controlled office environment.
High school diploma/GED or equivalent; customer-facing or cashier experience preferred; strong communication, problem-solving, time-management, and computer/CRM skills; ability to lift up to 25 lbs.
Tompkins Robotics: Provider of scalable robotic automation for warehouse and fulfillment operations.
5+ YOEBachelor's STEM degree, 5+ years in Customer Success, Technical Account Management, Systems Support, or Enterprise Software Support; technical systems expertise and complex B2B relationship management.
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Canada
$19-$21/hrRemoteFull Time
Jerry: Mobile app for car insurance comparison and vehicle management.
2+ YOERequires 2+ years of call center experience, multitasking, competing-priority management, and a passion for helping others. P&C licensing is expected within 60 days and paid for by the company.
Outcomes: Provides pharmacy management software and patient engagement solutions.
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Safepoint Insurance: Provides residential and commercial property and casualty insurance coverage.
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEManage route drivers and site operations, ensure product availability, build client relationships, handle customer inquiries, and support retail merchandising; valid Class C driver's license and ability to lift 50 lbs required.
Alafaya or Longwood or Oviedo or Mims or Titusville or University or Orlando
FieldFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven thinking, and excellent written communication.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Detail-oriented, good time management, cooperative, able to work with little supervision, interact with customers, vendors, and carriers, and maintain integrity while supporting store operations.
SPX TechnologiesNYSE: SPXC: Supplies industrial infrastructure for HVAC and measurement markets.
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
Account Manager or Customer Service Representative (General)
Orlando or Tampa or Clearwater
OnsiteFull Time
The Sourcing Group: Provides promotional products, print management, and fulfillment services.
2+ YOERequires 2+ years of client support experience in purchasing or sales relationships, CRM experience preferred, Microsoft Office proficiency, high school completion, communication, multitasking, and deadline management.
Client Relationship Management (CRM), Microsoft Office
Atlanta or Oakdale or La Vista or Scottsdale or St. Petersburg
$55k-$58k/yrHybridFull Time
Osaic: Provides wealth management services to independent financial advisors.
2+ YOE2+ MgmtMinimum 2 years related industry experience; management experience preferred; strong oral/written communication; ability to coach and manage advisor support agents; CRM/Salesforce familiarity; FINRA SIE and Series 7 preferred.
AssistRx: Provides technology-enabled patient access and reimbursement support services.
High school diploma/GED or equivalent experience; customer service or call center experience preferred. Requires Microsoft Office Suite skills and ability to support patients and manage patient information.
Lincare: Provides home respiratory therapy and durable medical equipment services.
4+ YOE3+ Mgmt3+ years leadership and 4+ years call center/customer service experience; proven coaching/training skills, strong communication, proficiency with Word/Excel/Outlook/PowerPoint; associate's or bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Kansas City or Orlando or Nashville or United States
$63k-$132k/yrOnsiteFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
2+ YOE1+ MgmtAbility to obtain Public Trust; minimum 4 years combined related experience/education including ≥2 years product/technical support and ≥1 year supervisory IT support; experience with Oracle Health; strong operational and customer focus.
Fort Lauderdale or Atlanta or Charlotte or Columbus or Newark or Orlando or Phoenix
OnsiteFull Time
Abacus: Global provider of managed IT and cybersecurity services.
2+ YOE2+ years customer service experience, ticket triage/management experience preferred, associate degree in computer-related field preferred, strong communication, typing 50 WPM, and ability to coordinate clients and vendors.
Synergy Settlement Services: Provides lien resolution and settlement compliance for law firms.
1+ YOE1+ year customer-facing or client service experience; Microsoft Office proficiency; data entry, spreadsheet, database, and case management skills; strong written and verbal communication; high school diploma or equivalent considered.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Google Sheets, ESP
apree health: Provides advanced primary care and digital health navigation services.
1+ YOERequires 1–3 years in IT support, Windows support experience, IT service management familiarity, networking knowledge, strong troubleshooting and customer service skills; A+ and ITIL Foundations are preferred.
Windows, Microsoft Office, remote desktop support tools, LAN, WAN
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.