136 customer support manager jobs at 94 companies in Layton, UT
1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
2d
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Customer Support Specialist II
Draper or El Segundo
OnsiteFull Time
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
SaaS, HRIS, Talent Management Systems
2mo
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Customer Support Representative
West Jordan, Utah, United States
$18/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience, strong troubleshooting and communication skills, comfortable with technology (Windows/Android/Microsoft products), able to manage multiple cases and document interactions.
Microsoft products, Windows operating systems, Android devices
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer-service or order-management experience; strong communication, organization, ERP/MRP experience (SAP preferred); Microsoft Office proficiency; US Person/ITAR eligibility required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, ERP/MRP, SAP, PIEE, WAWF, CAV, GFP
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer service/order management experience; strong communication, organization, attention to detail; U.S. Person; proficiency with Microsoft Office and ERP/MRP; ability to lift 25 lbs and work first-shift 9/80 schedule.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SAP, ERP/MRP, PIEE, WAWF, CAV, GFP
4w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1w
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Commercial & Industrial Customer Support Representative
Logan, Utah, United States
$19/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, at least two years of customer service experience, strong time and project management skills, Microsoft Office proficiency, and excellent written and verbal communication.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
2d
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Customer Care Manager
Lehi, Utah, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer service, technical support, sales, or account management; 2+ years of people management preferred; strong KPI analytics, contact center operations, coaching, communication, and CRM experience.
Salesforce, workforce management systems, Microsoft Excel, CRM, ASA, FCR, CSAT, QA
2d
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Customer Onboarding Manager
Barcelona or New York City or Beijing or Salt Lake City
HybridFull Time
2+ YOERequires at least 2 years in customer onboarding, customer success, customer support, or similar roles; proficient Spanish and English; video encoding and transcription software knowledge; communication, organizational, analytical, and problem-solving skills.
video encoding frameworks, transcription software
1mo
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
4d
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Technical Support Manager
Salt Lake City or Pennsylvania
OnsiteFull Time
5+ YOE3+ MgmtRequires 3+ years managing leaders or supervisors, 5+ years in technical support or related customer-facing roles, and technical support operations expertise. Bachelor's degree preferred; healthcare IT experience preferred.
RFID, Epic, Cerner, Meditech, Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
1mo
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Customer Success Manager - Contract 9-12 months
Park City, Utah, United States
OnsiteFull Time, Contract
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
Rippling, CRM
3w
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Talent Manager (Administrative & Customer Support)
Salt Lake City, Utah, United States
HybridFull Time
2+ YOE2+ years business development experience in a metrics-driven environment; experience with administrative or customer support; working knowledge of Windows, Microsoft Office, and contact management (Salesforce); BA/BS preferred.
Windows, Microsoft Office, Salesforce
3w
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Client Support Manager
Lehi, Utah, United States
$77k-$116k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years in client service/operations or technology roles, 1+ year people leadership, high school required (BA preferred), strong communication, analytical skills, and proficiency with Salesforce, Playvox, Workday, Microsoft Office, and WFM.
Microsoft Office, Salesforce, Playvox, Workday, WFM
2mo
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Store Support
Clinton, Utah, United States
OnsiteFull Time
Performs non-sales store support tasks including order fulfillment, customer assistance, lot support, cash handling, and administrative duties; must be detail-oriented, cooperative, and demonstrate strong time-management and integrity.
3d
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Work From Home - Client Support Manager
Salt Lake City, Utah, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
3w
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Support Specialist I - BoldTrail
Murray, Utah, United States
OnsiteFull Time
1+ YOE1+ years customer support experience (SaaS preferred), strong written/verbal communication, problem-solving, time management, ability to manage high-volume queues and own support interactions across phone and email.
BoldTrail, BoomTown, BackOffice, Legacy CLM, Intercom, Salesforce, JIRA, Slack
3w
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Store Support
Clinton, Utah, United States
OnsiteFull Time
Requires customer focus, integrity, cooperation, detail orientation, time management, and the ability to work productively with little or some supervision.
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