252 customer support manager jobs at 170 companies in San Marcos, TX
1w
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
1mo
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
4w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
2w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Customer-service experience, strong organization and communication, ability to manage multiple projects, Microsoft Office and HubSpot experience, comfortable learning technical products.
Microsoft Office, HubSpot
6d
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Senior Manager, Customer Success
Austin, Texas, United States
HybridFull Time
5+ YOERequires 5–7 years in customer success, account management, or support; cloud solution deployment and enterprise onboarding experience; CRM and SharePoint familiarity; process improvement and cross-functional leadership skills.
cloud-based solutions, CRM, Microsoft SharePoint
2d
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Senior Customer Success Manager
Austin or Texas or Wisconsin or Illinois or South Dakota or Colorado or Washington or Idaho or California
$130k-$160k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or enterprise technology roles, 3+ years supporting complex enterprise customers, Salesforce DevOps and CI/CD expertise, Git knowledge, and technical stakeholder experience.
Salesforce, Git, CI/CD, DORA metrics
5d
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Hybrid Warehouse and Customer Support Rep
San Antonio, Texas, United States
OnsiteFull Time
1+ YOERequires customer service, warehouse operations, inventory management, computer and basic math skills, physical ability to lift 50 pounds, and forklift operation; 1–3 years of relevant experience preferred.
JDE
2w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Coordinate project handoffs, manage submittals and records in HubSpot, provide customer service and basic technical/parts support, proficiency with Microsoft Office and CRM.
Microsoft Office, HubSpot
2mo
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Manager, Customer Operations and Support
Austin, Texas, United States
OnsiteFull Time
Experience in customer operations and support, leadership, AI tooling, and cross-functional collaboration.
1w
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Senior Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
HubSpot, Asana, Monday.com, Jira, Notion, Palantir Foundry
2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
2mo
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Customer Care Manager - State Farm Agent Team Member
Boerne, Texas, United States
$45k-$65k/yr OnsiteFull Time
Service-oriented role overseeing daily client support, licensing requirements, and opportunities to refer to sales.
3w
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Customer Service Supervisor (Front End Support)
San Antonio, Texas, United States
$16-$29/hr OnsiteFull Time
1+ YOE12+ months retail experience; supervisory, training, inventory and customer service skills; ability to lift 50 lbs and work flexible schedule including nights/weekends/holidays.
Microsoft Office
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
2mo
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Customer Experience Associate
Austin, Texas, United States
$13-$15/hr OnsitePart Time
Customer service and front desk duties; reservations management; member support; basic administrative tasks; promote merchandise.
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
3w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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