99 customer experience director jobs at 76 companies in Wills Point, TX

2mo
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ALN - Culinary Experience Director
Allen, Texas, United States
OnsiteFull Time
Vitality Living
Vitality Living: Premier provider of independent living, assisted living, and memory care.
3+ YOEHigh school diploma or GED, ServSafe certificate, current driver's license, 3+ years culinary and dining management experience, ability to manage staff, inventory, safety, and customer service.
3w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
Presco Polymers Opco, Inc.
Presco Polymers Opco, Inc.: Private American manufacturer of safety marking products and engineered PVC films serving utilities, construction, industrial, and commercial customers.
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
3w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
Trident Solutions
Trident Solutions: American manufacturer of safety identification, marking, damage-prevention, wire and cable products for utilities, construction, energy and OEMs.
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
2w
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Providing expert software and information solutions for professionals.
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
1mo
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Director, Customer Success Workplace Management Technology
Atlanta or Chicago or Dallas
$130k-$180k/yr RemoteFull Time
JLL Technologies
JLL TechnologiesNYSE: JLL: 's commercial real estate technology division provides software, consulting, and managed services to property owners and occupiers.
5+ YOE5+ years in enterprise SaaS customer success/account management, multi-regional relationship management, SLA and contract fluency, Salesforce proficiency, Corrigo/CMMS or IFM experience preferred, bachelor\u0002s degree required.
Salesforce CRM, Corrigo Enterprise, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1w
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Director, Customer Delivery & Enablement
United States or Dallas
RemoteFull Time
Trackforce
Trackforce: Private SaaS providing physical security workforce-management software to guarding companies and enterprise organizations.
10+ YOE5+ Mgmt10+ years in enterprise SaaS, professional services, implementation, consulting, or enablement; 5+ years leading delivery teams and people leaders; proven SaaS implementation, services growth, financial, operational, and global leadership experience.
AI
1w
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Wellness Director (THSL)
Tyler, Texas, United States
OnsiteFull Time
Civitas Senior Living
Civitas Senior Living: Providing comprehensive senior living and memory care management services.
2+ YOERequires 2+ years as a Wellness Director, Director of Nursing, or equivalent, preferably in senior care, plus an active LVN/LPN or RN license and strong customer service skills.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
Central Market
Central Market: H-E-B-owned upscale Texas gourmet grocery chain serving shoppers with specialty foods, fresh groceries, cooking classes, and catering.
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
5d
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Senior Director, Global Customer Management, Europe
Grapevine or Dallas
$168k-$210k/yr OnsiteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Global transport and logistics services provider.
10+ YOEBachelor's degree in logistics or similar; 10+ years in commercial or operational contract logistics/3PL roles, ideally with P&L accountability; global matrix experience, operations and account management knowledge, and fluent business English.
3w
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Event Director
Allen, Texas, United States
OnsiteFull Time
SR Companies
SR Companies: Full-service management for senior living and healthcare communities.
High school diploma/GED or 1–2 years of related experience and/or training; able to plan activities, coordinate events, supervise outings, communicate effectively, and lift up to 50 pounds.
2w
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Activity Director/Concierge
Plano or Dallas
OnsiteFull Time
SunRidge Management Group
SunRidge Management Group: Group is a private multifamily property management serving apartment owners and residents nationwide.
Strong communication, interpersonal, and organizational skills; customer service or community engagement experience preferred; Microsoft Office and property management systems preferred; valid driver's license, insurance, and reliable transportation required.
Microsoft Office, Yardi, OneSite
1mo
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Director, CRM Product & Customer Intelligence
McKinney, Texas, United States
HybridFull Time
SRS Distribution
SRS Distribution: National distributor of building products and roofing materials.
5+ YOE5+ years product ownership/management with CRM/Salesforce, experience defining roadmaps, writing epics/user stories, platform governance, AI-driven customer intelligence, and stakeholder communication.
Salesforce Sales Cloud, Salesforce Service Cloud, Snowflake, SQL, React
2mo
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Senior Venue Director - Audio Visual, Event Technology
Dallas, Texas, United States
OnsiteFull Time
Pinnacle Live
Pinnacle Live: Private U.S. event experience and audiovisual production serving hospitality venues, event organizers, and corporate clients.
2+ YOE2+ MgmtRequires 2+ years AV and venue/venue-director experience, high school diploma, supervisory experience, technical aptitude with computer hardware/software/networking, planning and customer service, budget and P&L management, and vendor relationship skills.
3mo
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Assistant Store Director
Dallas, Texas, United States
OnsiteFull Time
El Rio Grande Latin Market
El Rio Grande Latin Market: Family-owned Latin grocery chain serving DFW communities with culturally authentic foods, fresh departments, and prepared meals.
3+ YOEHigh school diploma, 3–5+ years retail grocery experience with supervisory/management duties, leadership and perishables knowledge, food safety certification preferred, bilingual (English/Spanish) preferred.
POS, inventory, scheduling software
3d
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Director, Customer Partner, Financial Services - Incentive
New York City or Columbus or Pennsylvania or Dallas or Massachusetts or Somerset or California or Colorado or Connecticut or New Jersey or Washington or Washington
$159k-$287k/yr HybridFull Time
Kyndryl
KyndrylNYSE: KD: Provider of mission-critical enterprise technology services and infrastructure.
5+ YOERequires 5+ years running account P&L, 7+ years managing end-to-end sales processes, business and technology expertise, revenue and profitability experience; bachelor's or master's degree preferred.
Microsoft, Google, Amazon, Skillsoft
2mo
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Director of Product, Digital Guest Journey
New York City or San Francisco or Dallas
$275k-$350k/yr HybridFull Time
Canary Technologies
Canary Technologies: AI-powered hospitality software provider helping hotels and resorts manage guest experiences, operations, and revenue.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
Johnson & Johnson Innovative Medicine
Johnson & Johnson Innovative MedicineNYSE: JNJ: Pharmaceutical organization creating medicines for patients in oncology, immunology, neuroscience and cardiopulmonary care.
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
Johnson & Johnson Innovative Medicine
Johnson & Johnson Innovative MedicineNYSE: JNJ: Pharmaceutical organization creating medicines for patients in oncology, immunology, neuroscience and cardiopulmonary care.
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
2w
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Client Success Director
Dallas or Fort Worth or St. Louis or Tulsa or California
$140k-$150k/yr RemoteFull Time
CareATC
CareATC: Private employer-sponsored healthcare provider delivering onsite primary care and population health services to employers and their workforces.
Client success or account management experience, business acumen, budget and planning skills, data analysis, communication, negotiation, relationship-building, and willingness to travel; CRM experience preferred.
CRM
1mo
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Director, Client Success
Plano or Columbia or Indianapolis or New Orleans or United States
RemoteFull Time
Selerix
Selerix: Benefits administration software provider serving employers, brokers, and carriers with enrollment, ACA compliance, and employee engagement tools.
5+ YOE2+ Mgmt5+ years senior leadership experience with 2+ years managing managers, deep benefits administration or HR tech/SaaS experience, data fluency, management development skills, and US work eligibility.
HubSpot, Monday.com, TrakStar