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1,552 customer support jobs at 682 companies in Alameda, CA

6d
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
San Francisco Compute Company
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
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2w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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3w
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
C3 AI
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
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1d
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Customer Support Engineer
San Francisco, California, United States
$160k-$185k/yr OnsiteFull Time
Outset
Outset: Conducts and synthesizes qualitative user interviews through AI agents.
4+ YOERequires 4–8+ years in technical support or a related customer-facing technical role, SQL or similar data tooling, support-platform configuration, troubleshooting, enterprise communication, and AI workflow experimentation.
Pylon, SQL, Zendesk, Intercom, Front
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1mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
Checkr
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
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2d
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Reevo
Reevo: AI-native revenue operating system for go-to-market teams.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
Pylon, Zendesk, Intercom, Salesforce, HubSpot
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1w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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2w
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Supervisor, Customer Support
San Francisco, California, United States
$101k-$152k/yr HybridFull Time
Sutter Health
Sutter Health: Operates an integrated network of hospitals and medical clinics.
5+ YOEHS diploma/GED, 5+ years relevant experience, supervisory experience in contact center or healthcare customer support, experience with Genesys and Epic, strong communication and problem-solving skills.
Genesys, Epic
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2mo
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Customer Support Specialist
San Mateo or Provo or Canada or United States
$64k-$86k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
1+ YOE1–3 years in customer support at a SaaS/tech company; strong written and verbal communication; experience with Intercom, Front, or Zendesk; ability to run live demos and troubleshoot; occasional weekend availability.
Intercom, Front, Zendesk
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1mo
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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3w
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
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10h
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOEBachelor's degree, 1–4 years of customer support experience in a SaaS business, SaaS troubleshooting and problem-solving experience, prioritization skills, and excellent written and verbal English communication.
CRM, SaaS, Slack, Microsoft 365
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4w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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3w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
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2mo
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Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
AiPrise
AiPrise: Builds a compliance operating system that helps fintechs, marketplaces, banks, and platforms automate KYC, KYB, AML, fraud, and monitoring at scale.
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
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2d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
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3w
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QSS Customer Support Specialist
Santa Clara or Irvine or San Francisco
OnsiteFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
3+ YOE3+ years customer service experience, strong communication, problem-solving, process-improvement skills, ability to handle complex customer issues and collaborate with vendors and internal teams.
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3w
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Customer Service Support 2
Fremont, California, United States
OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
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