50 cx jobs at 31 companies in DeSoto, TX
23h
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Genesys Cloud CX Engineer
United States or Phoenix or Richardson
HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years of IT experience, Genesys Cloud CX development and support expertise, Agile/SDLC experience, client communication, production support, and unrestricted US work authorization.
Genesys Cloud CX, IVR, ACD, ServiceNow, Jira, Microsoft Visio, Salesforce, Pindrop, Voice.AI, Pega, Apigee, API, LLM, AI, ML, Generative AI
2w
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Genesys Cloud CX Developer
Addison, Texas, United States
$85k-$100k/yr OnsiteFull Time
10+ YOEDesign and develop Genesys Cloud CX solutions, integrate softphone APIs, use Node.JS/REST/SOAP and J2EE, perform admin/configuration, create monitoring dashboards, and troubleshoot contact center routing.
Genesys Cloud CX, Genesys APIs, Genesys SDK, J2EE, Node.JS, REST, SOAP
1mo
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Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0057506
Coppell or Alphen aan den Rijn
$86k-$149k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years user research experience, advanced qualitative & quantitative research skills, strong reporting and presentation abilities, cross-functional leadership, AI and agentic workflow knowledge.
Great Question, UserZoom, Pendo
2w
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QA/QC Engineer (MEP/Cx)
Scranton or Dallas or New York or San Francisco
$90k-$150k/yr OnsiteFull Time
3+ YOEOSHA-30 required or within 30 days, 3+ years data center experience, 2+ years QA/QC experience, strong Cx/QA/QC knowledge, Procore experience preferred, willing to travel, must be authorized to work in the US.
Procore
1mo
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Package Project Lead 1
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Bachelor's degree or equivalent, experience with Oracle CX Cloud (Fusion Service Cloud, Engagement Cloud), BI Publisher, Groovy scripting, integrations and full project lifecycle; ability to design solutions, configure and deploy Oracle Cloud packages; US work authorization required.
Oracle CX Cloud, Fusion Service Cloud, Engagement Cloud, BI Publisher, Oracle Order Management Cloud, Subscription Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Service Logistics Cloud, Oracle Cloud, Application Composer, Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices
1d
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
2mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
1w
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Communications Manager - CX Organization (Remote)
Research Triangle Park or Richardson
$120k-$152k/yr RemoteFull Time
7+ YOE7+ years communications experience, bachelor’s degree or equivalent, exceptional writing and storytelling, data-driven measurement, project management, AI fluency, ability to translate technical concepts for executives and audiences.
1mo
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture, Engineering, or Construction (or +5 years experience), 10+ years commissioning project manager experience on commercial/industrial projects, proficiency with P6/Microsoft Project and Microsoft Office, strong organizational and interpersonal skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City or Pennsylvania or Kansas or North Carolina or South Carolina or Virginia or Georgia or Texas or Florida or Iowa or Wyoming
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong leadership, business development, scheduling and estimating skills, and ability to travel up to 100%.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years' experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong communication and leadership skills.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook, estimating software
1mo
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Service Design Manager
Plano, Texas, United States
$112k-$138k/yr OnsiteFull Time
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
3w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
2mo
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Customer Success Manager, Commercial
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in professional services or B2B SaaS account management; strong CX/communication; SaaS experience; technical SaaS configuration; enterprise client management.
CRM, SaaS, Customer Relationship Management, Analytics
1w
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Affluent Client Experience, Senior Associate
New York or Columbus or Chicago or Wilmington or Plano
$95k-$140k/yr OnsiteFull Time
3+ YOE3+ years financial services experience in product, process, CX, or project management; strong project management, analytic, communication, and stakeholder collaboration skills; bachelor’s degree or equivalent.
2d
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
1mo
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Director, Coordination & Commissioning
Dallas or Chicago or Santa Teresa
$198k-$221k/yr OnsiteFull Time
5+ YOEBachelor's in a technical discipline or equivalent experience; 5+ years in critical facility construction, commissioning, or operations; PMP and Cx certifications preferred; ability to manage complex technical issues and lead teams.
2mo
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Data Privacy Manager
Los Angeles or Tustin or Dallas or United States
$119k-$153k/yr OnsiteFull Time
5+ YOE5+ years in privacy/data protection; strong CX/PIA/DPIA experience; deep knowledge of CCPA/CPRA, GLBA; familiarity with state privacy laws; CIPT or CDPSE required; CIPM preferred.
OneTrust, Archer, TrustArc, Transcend, Osano
1mo
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Sr. Principal, Planning & Experience
Dallas or United States
$130k-$226k/yr OnsiteFull Time
8+ YOE8+ years experience in CX, marketing, strategy, analytics or related fields; analytics fluency; experience with continuous improvement (Lean, Six Sigma); executive communication and cross-functional leadership in a matrixed environment.
Lean, Six Sigma, NPS, eNPS, VoC, OKRs
1d
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Client Experience Technical Product Owner
Malvern or Charlotte or Dallas or Fort Worth or Scottsdale
HybridFull Time
8+ YOEUndergraduate degree or equivalent experience, 8+ years of related business experience, strong strategy and communication skills, CX and financial industry experience, and knowledge of data engineering, governance, analytics, SQL, and Python.
SQL, Python, Power BI, Tableau, AWS S3, GitHub
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