Grand Prairie • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Grand Prairie • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Grand Prairie • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Grand Prairie • 50 milesRemote · Hybrid · Onsite · Field · All Environments
50 cx jobs at 30 companies in Grand Prairie, TX
2w
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Genesys Cloud CX Engineer
United States or Phoenix or Richardson
HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years of IT experience, Genesys Cloud CX development and support expertise, Agile/SDLC experience, client communication, production support, and unrestricted US work authorization.
Genesys Cloud CX, IVR, ACD, ServiceNow, Jira, Microsoft Visio, Salesforce, Pindrop, Voice.AI, Pega, Apigee, API, LLM, AI, ML, Generative AI
2w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2mo
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Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0057506
Coppell or Alphen aan den Rijn
$86k-$149k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years user research experience, advanced qualitative & quantitative research skills, strong reporting and presentation abilities, cross-functional leadership, AI and agentic workflow knowledge.
Great Question, UserZoom, Pendo
2mo
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Package Project Lead 1
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Bachelor's degree or equivalent, experience with Oracle CX Cloud (Fusion Service Cloud, Engagement Cloud), BI Publisher, Groovy scripting, integrations and full project lifecycle; ability to design solutions, configure and deploy Oracle Cloud packages; US work authorization required.
Oracle CX Cloud, Fusion Service Cloud, Engagement Cloud, BI Publisher, Oracle Order Management Cloud, Subscription Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Service Logistics Cloud, Oracle Cloud, Application Composer, Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices
5d
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UX/CX/AI Sales Lead - Insurance (US Remote)
Dallas, Texas, United States
$128k-$316k/yr RemoteFull Time
10+ YOERequires 10+ years selling professional, consulting, or digital services in financial services, 10+ years insurance expertise, 10+ years digital product and UX/CX sales, 3+ years AI experience, and 8+ years leadership and executive engagement.
CRM, GenAI, AI
2w
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Commissioning (Cx) Program Engineer
Dallas, Texas, United States
$130k-$155k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering or equivalent experience; 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data center projects.
BMS, EPMS, UPS, ATS, IST, RFP, ASHRAE, NEC, NFPA, ACG CxA, BCxP, EIT, PE
3mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
2w
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Senior Commissioning (Cx) Project Manager
Dallas or Fort Worth
OnsiteFull Time
15+ YOEBachelor’s degree in engineering, architecture, or related field; 15 years of project experience including commissioning. Requires complex program leadership, mentoring, communication, financial, and technical expertise.
Microsoft Office
2w
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Senior Commissioning (Cx) Project Manager
Dallas or Fort Worth
OnsiteFull Time
15+ YOEBachelor's degree in engineering, architecture, or related field; 15 years of project experience including commissioning; complex program leadership, mentoring, financial management, communication, and technical writing skills.
Microsoft Office
1mo
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Retail Solution Architect Presales
Dallas, Texas, United States
$139k-$188k/yr OnsiteFull Time
13+ YOE13+ years in BPO/customer operations with deep U.S. retail CX knowledge; experience in omnichannel contact centers, CRM platforms, analytics, AI-driven CX, and presales solution development.
Salesforce, Zendesk, Dynamics, Genesys, NICE
1mo
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
3mo
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Customer Success Manager, Commercial
Dallas, Texas, United States
RemoteFull Time
3+ YOE3+ years in professional services or B2B SaaS account management; strong CX/communication; SaaS experience; technical SaaS configuration; enterprise client management.
CRM, SaaS, Customer Relationship Management, Analytics
6d
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Principal Product Manager - Experience and Platform
Bethesda or Palo Alto or New York City or Richardson or Seattle
$140k-$230k/yr OnsiteFull Time
12+ YOEBachelor's degree and 12+ years of product management experience building complex software, with expertise in payments, CX-led digital products, experimentation, analytics, and cross-functional collaboration.
Figma
4w
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Affluent Client Experience, Senior Associate
New York or Columbus or Chicago or Wilmington or Plano
$95k-$140k/yr OnsiteFull Time
3+ YOE3+ years financial services experience in product, process, CX, or project management; strong project management, analytic, communication, and stakeholder collaboration skills; bachelor’s degree or equivalent.
2mo
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Director, Coordination & Commissioning
Dallas or Chicago or Santa Teresa
$198k-$221k/yr OnsiteFull Time
5+ YOEBachelor's in a technical discipline or equivalent experience; 5+ years in critical facility construction, commissioning, or operations; PMP and Cx certifications preferred; ability to manage complex technical issues and lead teams.
2w
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
2w
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Client Experience Technical Product Owner
Malvern or Charlotte or Dallas or Fort Worth or Scottsdale
HybridFull Time
8+ YOEUndergraduate degree or equivalent experience, 8+ years of related business experience, strong strategy and communication skills, CX and financial industry experience, and knowledge of data engineering, governance, analytics, SQL, and Python.
SQL, Python, Power BI, Tableau, AWS S3, GitHub
3d
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Experience Designer (Visual and Product) - Manager- Commercial Technology & Innovation
New York City or Dallas or Tampa or Atlanta or Chicago or Washington
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Expertise in UX research, human-centered design, CX, UI prototyping, analytical thinking, trend analysis, project leadership, and team mentoring.
2w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
6d
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Real Time Analyst
Irving, Texas, United States
HybridFull Time
Workforce management experience preferred, strong communication and analytical skills, contact center collaboration, proficiency with multiple software platforms, NICE CX One WFM familiarity, and Excel or Google Sheets proficiency.
NICE CX One WFM, Microsoft Excel, Google Sheets, IVR
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