1w
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
3mo
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Federal Commissioning (Cx) Project Manager
Nashville or Tampa or San Antonio
OnsiteFull Time
5+ YOEBachelor’s degree in Engineering/Architecture; 5+ years in commissioning projects; DoD experience; CxA certification or ability to obtain; DoD CAC; willing to travel internationally.
3mo
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CX/UX Design Manager (Nursing) – Hybrid (ET/CT) R0055920
Princeton or Coppell or Tampa or Austin or Plantation or Philadelphia or Dallas or Houston
$129k-$226k/yr HybridFull Time
Lead design strategy for nursing portfolio; strong cross-functional leadership in healthcare or regulated environments; player-coach style.
Figma, WCAG, HTML5, CSS3, Adobe Creative Suite, AI-enabled design
3w
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Travel CX Manager-Mission Critical
Hutto or Sandy or Salt Lake City
FieldFull Time
8+ YOEBCxA ACP or CCP (or equivalent) required; Bachelor's in engineering/construction management or 8+ years relevant experience; strong MEP and ASHRAE commissioning knowledge; project management and communication skills.
3mo
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Federal Commissioning (Cx) Project Manager
Nashville or Tampa or San Antonio or Germany
OnsiteFull Time
5+ YOEBachelor's in engineering/architecture, 5+ years managing MEP commissioning projects, EIT/FE required, PE preferred, CxA required or obtainable, DoD project experience, ability to obtain DoD CAC and work visas, international travel availability.
1mo
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Implementation Manager, Cross-Sell
Austin or United States
$50k-$83k/yr HybridFull Time
1+ YOE1+ years implementation or customer experience at a SaaS company, proven project management, strong communication and collaboration skills, ability to partner with Sales, CX, Product, and Engineering.
Slack, Microsoft 365
1w
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Engineering Team Lead - CX/CCaaS Platform(Remote)
Austin or Medellín or United States or Canada
RemoteFull Time
6+ YOE6+ years software/platform engineering experience; prior technical lead experience; CCaaS/CX/UCaaS or telecom background; cloud-native, APIs, microservices, Linux, relational DBs, Git, CI/CD; bachelor's or equivalent.
Python, Elixir, Java, Go, Node.js, PostgreSQL, MySQL, Git, CI/CD, Linux/Unix, AWS, Microsoft Azure, Google Cloud, Kubernetes, Docker, Infrastructure as Code, WebRTC, SIP, VoIP
4w
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Product Manager - Hardware Systems
Santa Clara or Austin or Toronto
$100k-$500k/yr HybridFull Time
Proven experience shipping complex hardware and software products, coordinating across engineering/manufacturing/CX/sales, familiarity with rack-level configs/power/cabling, and willingness to travel globally; export-control eligibility may be required.
RISC-V
6d
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yr HybridFull Time
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
2w
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Experience Strategy Manager
Austin, Texas, United States
OnsiteFull Time
8+ YOE8+ years in CRM, marketing automation, and CX strategy; experience with marketing automation platforms; proven leadership and client presentation skills.
Salesforce Marketing Cloud, Adobe Marketing Cloud, Braze, HubSpot, Adobe, AWS, Google, Microsoft, Salesforce, Shopify
1mo
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Senior Research Manager
Austin, Texas, United States
HybridFull Time
5+ YOEBachelor's degree and 5+ years experience; experience with VoC platforms (Medallia/Qualtrics/InMoment), quantitative analysis (SPSS, R, Python, SQL), CX tracking (NPS/CSAT), dashboarding (Tableau/Looker), and AI tools for text analysis.
Google Trends, Snowflake, Medallia, Qualtrics, InMoment, SPSS, R, Python, SQL, Claude, Gemini, ChatGPT, Tableau, Looker
1w
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps
2mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
1w
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Sr. Principal, Customer Experience (Dallas, Houston, San Antonio, and Austin)
Austin or Dallas or Houston or San Antonio
$162k-$243k/yr OnsiteFull Time
Senior go-to-market CX leader with proven experience in CX strategy, business development, sales enablement, delivery leadership, and people development across regional markets.
1mo
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Account Executive - Digital Sales - CCaaS
Austin, Texas, United States
$135k-$170k/yr RemoteFull Time
10+ YOE10+ years enterprise consultative solution-selling; 4+ years CCaaS/Contact Center/CX sales; proven track record closing complex deals, engaging executive stakeholders, and managing multi-stakeholder sales cycles.
NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, Cognigy, CRM systems
5d
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Electrical Commissioning Authority – Data Center/Mission Critical - Austin in Austin, Texas, United States
Austin, Texas, United States
$110k-$200k/yr HybridFull Time
8+ YOE8+ years industry experience, 2+ years datacenter commissioning, ANSI/ISO Cx accreditation, bachelor's in engineering or commensurate experience, strong electrical systems knowledge, project management, client skills, valid driver's license, ability to travel ~50%.
MS Office
1w
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Director Digital Marketing
Napa or San Francisco or Sherman Oaks or Austin or East Lansing or Okemos or Overland Park or Mechanicsburg or Lancaster or Chantilly or Charlotte or Birmingham or Ridgeland or Jacksonville or Miramar
$131k-$172k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required, Master's preferred. 10+ years in marketing technology/digital marketing/CRM/marketing operations and 5+ years people leadership; experience with data, analytics, CX, and MarTech strategy.
CRM, AI, A/B testing
1mo
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Director, Rack Scale Software Architecture
Santa Clara or Austin or United States or Durham or Boulder
$320k-$489k/yr HybridFull Time
15+ YOE8+ MgmtBS/MS (or equivalent) in Computer Engineering/Computer Science, 15+ years system architecture experience, 8+ years management, expertise in scalable server SW/HW interface, accelerators (GPU/DPU/FPGA), and networking technologies.
NVLink, Infiniband, Ethernet, CXL, UCIE, GPU, DPU, FPGA, NVIDIA Grace
1mo
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Director of Design Verification
Austin, Texas, United States
$197k-$292k/yr OnsiteFull Time
15+ YOEBachelor’s in Computer or Electrical Engineering with 15–20+ years; or Master/PhD with 15+ years; strong ASIC/SoC verification leadership; PCIe, DDR/HBM knowledge; proven leadership.
PCIe, HBM, DDR, LPDDR, SerDes, CXL, PCIe Gen 6/7, HBM, 2.5D, 3D, Co-packaged optics
1mo
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Sr Director, Cloud AI Rack Architecture and System Design
Austin or San Diego
$250k-$375k/yr OnsiteFull Time
20+ YOE5+ Mgmt20+ years hardware engineering experience with 5+ years in senior leadership; expertise in rack-scale architecture, DLC thermal systems, 48V power distribution, high-speed interconnects (CXL, PCIe Gen5/6), Redfish/IPMI, and ODM engagement.
OCP Open Rack v3, DC-SCM 2.0, Redfish API, IPMI, BMC, RMC, PCIe Gen5, PCIe Gen6, CXL, UALink, 800G Ethernet, 1.6T Ethernet
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